The American Eagle Store offers a mixed shopping experience. While the clothing selection is generally good and the store is clean, the customer service can vary. Some customers have reported amazing experiences with helpful and patient staff, who assisted them in finding the right items and explaining the rewards program. However, others have encountered rude staff, making them prefer to shop online instead of visiting the store. Overall, the company is praised, but the in-store experience may depend on the specific staff members encountered.
Vicky at this store has amazing customer service. She helped me pick my outfit and also signed me up as a loyalty member. Would visit again!
December 2022
Tho the clothes are generally overpriced, I have to compliment the sales staff (an associate and the manager) for being so helpful and patient explaining the rewards program to me. I felt like the manager helped me get the best value for my purchase. Thanks!
September 2022
I had such a good experience. I was looking for a gift for my daughter and Gianna was such a big help. She help me pick few nice jeans and shirts to match. My daughter love all the outfits she received.
