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November 2024 by Nicole Bowers
John was extremely helpful and there was no pressure. Would definitely recommend this store.
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October 2024 by Marya Hunt
Elizabeth was terrific. Informative but not pushy. I enjoyed working with her,
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October 2024 by Fairfield Marriott Deptford
Hello
I wanted to give praise Jason on his customer services. Once again his is truly a Gem and exceeds all area of expectation when coming to assist a guest. I will continue to shop as he makes it very easy and smooth.
Thank you,
Melissa Nelson
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October 2024 by Alex Pirani
I've never bought a mattress through Mattress Firm before, and I had a great experience shopping here- one of the best I've had that involved interacting with a sales rep. We walked in not knowing quite what we were looking for. John was incredibly helpful and really devoted the time and attention to help us find a mattress that perfectly met both of our needs. He really went above and beyond, was patient and professional. Would definitely recommend swinging by here if you're on the hunt for the perfect sleep setup.
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September 2024 by Karryl Boggs
I recently visited Mattress Firm to replace a 14-year-old mattress for my guest room. With a strict budget in mind, I was pleased to work with Joe, the salesman, who respected my financial limits. He explained all the delivery options, and I was grateful for the free door delivery, as the delivery charge would have exceeded my budget and prevented the sale.
This was my second time purchasing from this Mattress Firm location. A few months ago, I bought a king-sized bed with an adjustable base. For that purchase, I opted for paid delivery, which included setup and removal of the old bed. The service was excellent, with Sergio ensuring everything was set up smoothly.
Both store visits were great experiences, and I felt valued as a customer. While I hope not to need a new bed for many years, I would highly recommend this location. Their customer service and respect for budgets make them a top choice for mattress purchases.
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September 2024 by Brenda Edwards
Had the pleasure of meeting and being assisted by John. He couldn’t have been more courteous and knowledgeable in helping me with my mattress selection and purchase. Overall, it was a pleasant experience.
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September 2024 by Amanda Cianfrani
Jason was awesome, listened to our needs and pointed us right in the direction we needed. Helpful and kind, highly recommend seeing him for your next mattress!
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September 2024 by brynn drisch
John was extremely helpful in resolving my mattress warranty
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September 2024 by william merget
Jason was very knowledgeable and made my buying experience easy. Excited to get my new mattress. Thanks
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September 2024 by jegreen68
John was amazing! He listened to what I needed and gave my lots.of options. He didn't pressure me and he took his time showing me the different beds. It was near closing and he didn't rush me. Definitely would.recommend if you need a bed!
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September 2024 by Miranda Mink
I had a great experience at this location. Jason was very knowledgable and considerate of my wants and budget. He made me feel comfortable and confident in my decision. Highly recommend!
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September 2024 by Daniel Smith
Very friendly & the expert was very helpful
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September 2024 by Joe Pangaro
Fast, efficient service, the sales rep was extremely honest and nice, and the mattress is great. Plus I got a great price w multiple discounts! Would definitely come back.
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September 2024 by Cathy Bailiff
Sales person Richard was very helpful
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August 2024 by Brent Stephens
Recently ordered a mattress was told the first date was promised was unavailable no big deal I bought many mattresses from them before..
Today was the second attempt at delivery. Obviously they use an outside source which I cannot blame them for but the lady who called from the office of the contract company sound like she was on drugs couldn't put a sentence together and I even asked her if she was on something because it was so obvious..
So after they miss the window from 11:00 to 1:00 and at 5:00 when I called the store back lawnside The gentleman by the name of John tell to tell me the earliest delivery that could now get was Saturday because apparently the address was wrong....
Yes read that again after three delivery a three different mattresses to this address now all the sudden the system is incorrect...
It's a shame because this company truly used to strive for excellence. Now it's pretty much whatever's left... We will see what happens Saturday sign very unhappily customer
