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June 2019 by Sarah Brooks
We purchased shower doors from a South Jersey Home Depot. Nobody helped my husband load them into the car after he asked numerous times. I called to complain and the manager was very rude to me on the phone. I called his manager, and was supposed to receive a follow up call and never did.
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May 2019 by Elizabeth Long
Happy Memorial Day HD. she said sarcastically.
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May 2019 by Rhonda Staino
We paid for a new patio door on 3/10/19 and we were excited about having it installed. It arrived, was damaged & had to be reordered. The second door arrived at Lawnside on 4/25. It has been waiting for our assigned installer, Kendall, to pick up. Kendall has yet to call us to set up installation. The door has been there for 14 days today, no phone call. I wish I would've chosen a better company than Home Depot. I won't make that mistake again. Don't order a door from Home Depot!
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March 2019 by Tlt Minix
Great help in the plumbing and paint departments. Both associates know their jobs well!
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February 2019 by Stephanie R.
We were getting flooring inside of our house. We explained that underneath the carpets were not level when they came out to measure and the person who came out informed us we were fine. The installers (who were probably the only knowledgeable group in this whole scenario) ripped up the carpets and informed us we would get a $1600 charge to install boards over top in order to lay down the flooring. We are now inconvenienced for two days AT LEAST until we can level the floors for a cheaper price OURSELVES so we can fix the mistake that should've been addressed when the first person came out. It is just a cluster of miscommunication that could've been addressed prior
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August 2018 by Alana J.
I am putting on an addition, and had to pick up my vanity tops , it was 4pm my sitter was about to leave , and we couldn't figure out where the tops that I paid for were.Enter Bob & Sam , two of the nicest men who not only helped me get my stuff but insisted on putting it in my car for me ! Thank you to them both !!! It's all about the Home Depot thank you agian fellas
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July 2018 by Ro J.
Home away from home...I seem to be here all the time and I have always had good luck and good experiences with staff finding them friendly and helpful.
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July 2018 by Sach W.
This review is for their appliance delivery service. 2 of 4 appliances delivered had a scratch or damage. I am not surprised by this since the protective packaging was taken off before the appliances were brought up 2 flights of stairs. The delivery person also refused to install my refrigerator even though free installation was included. When we got a second stove sent out, the replacement stove had a huge gash in the top so we refused the delivery. The driver informed us that he would be back that same day with a new stove and never showed up. When we called the driver, he said it wasn't his issue and to call Home Depot and quickly hung up on us. It has been over 3 weeks and I am still dealing with getting everything resolved because it is a lengthy process. You call Home Depot, but then they direct you to the manufacturer and depending on what the issue is, the manufacturer directs you back to Home Depot. I am disappointed in Home Depot's ability to make this purchase easy for customers, especially given the expense.
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February 2018 by Mike Messier
I never understand why companies put their least personable and helpful people at their customer service desk. That's exactly what Home Depot Lawnside has done. After today's failed attempt at renting their truck to purchase and haul supplies to my home, I have given up on Home Depot. Please, do yourself a favor and go 1/4 mile down the road to Lowe's. If you need to rent a truck, avoid Home Depot and go to Lowe's in Voorhees.
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January 2018 by Andrew E.
I love Home Depot. Usually everyone in the Lawnside store is very nice and helpful. I would give it 5 stars were in not for the rude manager named Brian. If this man worked for me and he ever spoke to a customer the way he did me, I would fire him on the spot. Very unprofessional and awful customer service. BRIAN is not an asset to Home Depot.
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November 2017 by Mike D.
12 hr window for delivery. Investment property so not like we live there. Don't get the call till after the window closes. Employees are already gone by the time the call comes and says another 1/2 hr. Can't pick it up in store because Bill the manager says "we can't do that". So no appliances for appraiser to see ......horrible
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October 2017 by Ray D.
One day while checking out, I was asked if I want to sign up for a "card". Having been to Lowes about two weeks prior, they asked a similar question and it was in reference to a Rewards Card, where I could track purchases online, get e-mail offers, etc. This was a welcomed offer. Assuming it was a similar program, I said yes. Turns out she was signing me up for a Home Depot Credit Card. When I mentioned this to the cashier after she had filled out my application, she looked at me like I was an idiot for not realizing it was a credit card. No, Home Depot did not train her well enough in being direct without being vague. In terms of store quality, this location just appears worse than others I've been to. The workers are OK, but it isn't as organized or clean compared to the Deptford location. Considering there is a Lowes within a mile, I'll be frequenting there and only come here if absolutely necessary.
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January 2017 by Kayley Coulter
My sister, cousin, and I did the "Do-It-Herself" workshop for the second time last night and it was amazing! The guys at Home Depot in Lawnside that run this workshop are the nicest, most patient men with us girls and the power tools. It's a safe and careful environment and the second time was even better than the last! We got to take home the nightstand we built, now being my second piece of furniture/decor that I have made for my house from this workshop and I constantly ge
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January 2017 by Delanie W.
There are plenty of store associates walking around but NO ONE could help us make a couple of keys. I even asked a cashier to find someone to help us and she was nice enough to call on the loud speaker for help. My boyfriend and I waited another 5-10 min (total of 20min waiting). Several associates walked by us and didn't even offer help. There was a lady talking to other customers and she couldn't even say "excuse me one second, can I get you help" ... customer service at its worst! We eventually told the cashier no one helped us and we are going to lowes!
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July 2016 by Justin C.
Just moved into a new townhouse with my fam and already heres the first trip to Hone Depot with something that the house needs. Needed a new bulb for my refrigerator. Thankless yet quick job and fix.
