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September 2024 by Sarah Zamorski
Professional , kind and asked where I wanted to put the pod, he didn’t just place it and go. I appreciated that !
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August 2024 by Ayon Islam
Everything went according to plan, every interaction was very professional. Very happy with overall service.
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August 2024 by Charles Von Stetten
The driver that dropped off the container was excellent. He put it exactly in the position that I had requested, was right on time, and was very professional. So far the experience has been great!
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July 2024 by Victor Pinheiro
Great kind person backed it up with one shot very professional at what he does.
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July 2024 by Kevin Sebastian
Dave was extremely helpful and professional. Very happy with the experience so far
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June 2024 by Sue Poyer
Great experience! Our storage container arrived when we were told it would be delivered. The container was clean and the Karl and Samantha were professional and courteous. Highly recommend!
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April 2024 by Casey Stanionis
We had our Pack Rat delivered this morning and it could not have gone more smoothly. The gentleman who delivered the storage unit was professional, kind and thorough with instructions on how to use it. Compared to other similar companies, we feel the price was fair for the service provided. We’re so glad we chose Pack Rat and will recommend to anyone for their moving/storage needs!
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April 2024 by Michelle Takacs
The delivery guy was fantastic. Dropped off container first thing in the morning and answered any questions.
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February 2024 by Brian Buck
Great experience. Prompt. The same driver was there for the drop off and the pick up both times. He was careful and friendly. This thing was a real life saver for us. It made everything so easy. I am thankful the driver was so thoughtful with placement and making sure not to damage anything, our driveway is narrow and long. Would definitely use again.
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September 2023 by Knitone1 B.
Today, Sept 26, 2023 a unit was delivered to my condo in Rahway NJ. I didn't order it, mind you, someone else in the building did, yet Pack Rat parked in my private space. Signs all over that say reserved parking. Even had a traffic cone in my space due to previous issues with people parking in my spot. You are trespassing on private property. Horrible disregard for the law
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June 2023 by Tiffany Glass
1. All steel containers including the floor and doors. Not flimsy like PODS.2. Very affordable moving service.3. Flexible storage concept.
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June 2023 by T Glass
1. All steel containers including the floor and doors. Not flimsy like PODS.2. Very affordable moving service.3. Flexible storage concept.
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December 2022 by Jan Kirsten
What a terrible company! We are in the middle of moving - very chaotic and called 24 hours too late to schedule pick up of pod and we were charged for entire month. When I called they said they do not pro-rate and there is nothing they can do. Also I spoke with billing for 10 minutes and when I called back they said I was not on the account and could not speak with me..then why did you speak with me prior?
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November 2022 by Michael McGowan
On time fast and reasonably priced
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August 2022 by P D
PACK-RATS lacks INTEGRITY!!I read all the bad reviews but went thru with a quote anyway, well what a mistake! Pack rat lacks integrity! When I told the woman I’ve been comparing all pod companies & received a much lower quote than pack rat the woman wanted to know who & how much , i refused to give her any info about their competitors. She went on to put them down one by one & listed all their flaws, with that I was done! Very unprofessional & I wouldn’t let them move my belongings even if free!!