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July 2024 by Melissa “MISSY” Batista
Horrible service in this town lake hopatcong literally slow people I'm starting think it's a work release program in this state
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June 2024 by linda koch
I have been going to this Post Office for 27 years and I do not have one complaint. Everyone there is very-very nice!!!!!
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April 2024 by Charles Cooper
Came in with a letter from the Post Office for an insurance claim. Had the item, they had sent me this letter maybe a month after the claim was filed. The guy at the counter didn't even look at the item, or the pictures i had time stamped from day of receiving. Denied it outright simply based on my not having the packaging (which worded in the letter wasn't 100% required). I walked out because he didn't even want to listen to anything I had to say. Horrendous customer service for an insured and damaged package.
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April 2024 by Samantha Mulroony
Horrible!!! There have been multiple occasions I have had trouble receiving my packages. One of them was a time that my package was delivered to an address that doesn’t even exist! Or sometimes have never even received my package.. I put my mailing address as the one that is on my ID when i order or get mail sent to me. But sometimes they will write on an envelope that i am not writing my address correctly… When that is MY CORRECT ADDRESS.. One time i walked in there and the guy literally rolled his eyes at me because they lost my package. Your whole post office team should know the difference between two different roads, it’s not really that hard, just saying. Considering getting a PO Box at a different post office!!!
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January 2024 by C. D.
The bald gentleman at the counter was incredibly helpful and kind. He knew the answers to my many questions and was patient in explaining what the best and most affordable way to ship my items was. His service and knowledge was much appreciated!
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January 2024 by 03 stewart
Everytime I have gone in there the guy rolls his eyes before I even approach the desk. I have been nothing but kind to him and he always acts like he wants to walk away and not do his job. If you don’t want to help people with their packages maybe don’t work at the post office just a suggestion jerk :/
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January 2024 by Judith Colomb
Had a simple question for post master, could not be connected to real person. Must require an office visit.
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November 2023 by Valentina Colletti
Delivered my medication to wrong address in NJ when I lived in CT. Unacceptable
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November 2023 by Vibrant Hearts “Vibrant Hearts” Home Care
The post office customer service clerk was very helpful. I will definitely be coming back to this post office to handle my postal matters in the future.
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November 2022 by Wally
I've always gotten good service here
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November 2022 by Yesica Perez
Bad costumer service at this office. Always bad attitude ?
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May 2022 by Art N
Can't deliver the mail correctly. Twice this week we've gotten someone else's mail
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November 2021 by Donna Press
I mailed 14 Christmas cards at this facility, inside on Dec. 7th. They were to NY, North Jersey, South Jersey, Indiana, S.C., and one local to Lake Hopatcong. The only card that made it was to Lake Hopatcong! Very upsetting!!! Where did they go? Thank goodness there were no checks or gift cards in them. So very mad about this! I will never, ever mail another piece of mail at this place!!!!
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October 2021 by Wicked spider Black
sad guy drop off package at the wrong place . really does not care about doing his job. did not look at any addressees. just took the pile of packages an drop then off . plus is not safe for him to employed. i calling post master on these one. EVERYBODY SHOULD DO THE SAME all on video need an email.com
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August 2021 by A Saw
Such a horrible post office. We recieve other peoples packages, mail, PRESCRIPTION MEDICATION! The postal service has gone so far downhill. I feel bad for the people working here who actually try at their jobs because so many postal workers don't. Our creepy neighbor got our mail (pictures of my 13 year old daughter). Are we kidding guys?Shape up.-Chicken Sandwich
