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March 2024 by stephanie perin
Have brought my '16 jeep wrangler here twice for different work ups, both times had a great outcome and assistance, its tough finding a place that'll align my jeep with its lift & wheels, glad this place is local & able to help!
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March 2024 by Eric Scott Kaplan
Andrew and his team really know how to please and are classy experts. I can’t recommend this shop enough. Highly complex and detailed project over several weeks done to perfection. My truck can’t thank them enough! Be back!
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February 2024 by Carl
***Read*** I am out of $2000 for an all-around horrific job. I brought my JK in for a tuneup, Days later, I was called by Andrew the owner, Suggesting “while they were in there and had everything apart” That they change my oil cooler as these are known to need repair sooner than later in my Jeep model. Although I did not have any known or told issues with my oil cooler, trusting their knowledge as “Jeep experts” I agreed. A day or so later I received another call saying that a valve cover was cracked and needed to be repaired as well. Once again, extremely annoyed, I had no choice, but to agree to that repair as well. About six days in total I finally received my Jeep; A couple days later, I noticed my Jeep was smoking and smelled like oil and taking a look inside. I noticed that there was an active drip of oil from the New valve cover on the passenger side, dripping onto the catalytic converter. Immediately called Andrew and was met with a very condescending tone saying that it must’ve been left over from the job itself. I wiped the area clean and took it for a drive. I also took before and after pictures and there was a clear active drip. I called Andrew again and hesitantly he agreed to check my truck out again and discovered that there was indeed a drip.After another three days of them having my truck I finally received it and was told that he oversaw the job himself, made sure that all of the bolts were torqued down in the proper order and that I will have no more issues with the drip, to which I have not. Flash forward less than three months later my truck is not running properly and also not getting to operating temperature. Thermostat was changed and the issue was not resolved assuming it may have been a clog or something similar and knowing how long it takes the 4 x 4 place to return vehicles even for relatively small jobs I went to another reputable Mechanic in my area and was told that the oil cooler was bad and needed to be replaced. Having just had it replaced three months ago I called Andrew, assuming this will be under warranty which he stated that it would be if it was indeed the oil cooler; brought my truck in And after almost a week of them having my truck, they told me that the new thermostat was faulty AND whoever did the oil change left the oil filter loose causing a small leak (4x4 was the last to do the oil change as part of all this work as well) and the oil cooler was perfectly fine; And without my permission they replaced the thermostat again. I received a phone call saying that my truck was running great again and it was ready to be picked up and because of my work schedule they left the key for me and I was able to pick up my truck after hours. Driving home is about a 20 minute ride and The temperature gauge never rose above the quarter mark when the truck was not running properly; check engine light came on again for “low oil temp” and “open thermostat” Completely frustrated, the next day I brought the truck to a third mechanic whom I did not tell I had any of the prior work done on the truck; To see what his conclusion would be. The determination was that the oil cooler was not only faulty, it was improperly installed, and actually loose upon inspection. (The mechanic asked me if I had tried to install it myself because he was in disbelief that an actual shop could do such a hack job)So here I am out of the money I paid to the 4 x 4 place and out even more money to have their destructive job corrected.I am giving them two stars even through all of my frustration Because a couple years ago, the first job I ever went to them for was the death wobble and they corrected that perfectly.This is an honest review from my experience with them. The choice is yours.
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November 2023 by Fred Wortmann
These guys know their stuff. Pleasant and knowledgeable. Truck was done right when they said it would be. Good communication.
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November 2023 by Evan V
Wish I checked this place out sooner. Andrew is super knowledgeable and they build all kinds of random sweet rigs. Even off road trailers! Cool spot!
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September 2023 by Roger Benton
I've always had excellent work done here, from V8 swap in a wrangler to full custom coilover suspension, to axles swaps, you name it. The staff have also helped me sell used parts and made excellent recommendations on work I can do myself on my rigs. When they hold customer appreciation rides they are first in, last out, making sure everyone is taken care of, spotted over obstacles, and challenged. I'll be back for work on my next rig. Highly recommend them.
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July 2023 by Chris
Overall my experience with The 4x4 Place was a very positive one and I plan on going back there if I ever need or want any other work done. I've gotten to spend some time with my truck now since the work got done and I'm happy with the performance of the truck on and off road.The only two complaints that I have are that they gave me an old clearly very used wheel lock key rather than the brand new that would come with a wheel lock kit. Instead of putting on the turn stops that come with the BDS kit they welded metal on the control arms which explains why my steering wheel will turn further to one side than the other. I wouldn't have minded their solution for stopping the wheels from turning too far if they fine tuned it with a dremel or a grinder a little bit more rather than just welding it on and calling it done. There is absolutely nothing I would have done with those turn stops but I did pay for them so it would have been nice to at least have them offered to me.Regardless I think they did a great job and I recommend them to everybody who compliments the truck. I run their sticker on my back window too so everyone on the road knows where to take their business
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May 2023 by Tiffany Barrow
Terrible experience with this shop. They have incorrectly installed the canvas cap on my Gladiator twice now. They have caused damage to it that I am not sure can be fixed. I wouldn’t recommend this shop to anyone.
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May 2023 by ed cara
Andrew (jr) runs a bad business. Andrew (sr) took my truck project , and my money. They took my running vehicle and left me a pile of parts. Andrew (jr) After 2 years of deceit and excuses, refused to return my money , or complete the project. If you have visited this business , you would have noticed a black 1988 Toyota 4Runner sitting out front. There are many pictures of it sitting there and it’s condition. Their hack job made so that no other company wanted to touch the mess they left. Rendering the truck useless . To this day Andrew refuses to accept responsibility and make right the situation he caused. He did not honor signed contracts for work , and returned the vehicle worse off them delivered. Andrew knows how to make this right and will not. Stay away . You may be the next victim of his poor business practices.
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March 2023 by William Jackson
Just went to have them look at something and will be getting a new leveling kit to replace the old one. They were friendly and helpful.
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February 2023 by Greg C.
Unsure what to even rate this place. Went out of my way to go there for some all terrain tires and a spacer for my 2021 Colorado. The person working out front was friendly enough and helped picked out the tires, and told me how long it would take for the work. He could only find 3 of 4 tires so started searching the various distributors (I assumed), but the queue of folks was starting to grow so after 20 minutes I just told him I will let you get to these folks and just get back to me. After leaving my name and number, he said he would call me Monday. (It was Saturday). By Wednesday I called back to remind him since clearly he forgot, he pulled my name and number up, and said he'd call me by end of day and apologized for the delay. That was just over 2 weeks ago now. Still no call. I can only assume that there is no profit in what looked like about 12-1500 worth of tires/labor. No idea. Just not good business practice and its about 90 minutes out of my Saturday I wish I had back.
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August 2022 by John Oh
2019 Tundra brought in to replace upper control arms (alignment) / bump stops/ check exhaust flange (rusted broken bolts). I was beyond satisfied with the work. I dropped off on a Thursday night and had it back by Friday afternoon. They know what they're doing and provided professional service. I'll be back if/when I decide to do anything else to my truck.
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July 2022 by eddie carabillo
Andrew (jr) runs a bad business. Andrew (sr) took my truck project , and my money. They took my running vehicle and left me a pile of parts. Andres (jr) After 2 years of deceit and excuses, refused to return my money , or complete the project. If you have visited this business , you would have noticed a black 1988 Toyota 4Runner sitting out front. There are many pictures of it sitting there and it’s condition. Their Jack job made so that no other company y wanted to touch the mess they left. Rendering the truck useless . To this day Andrew refuses to accept responsibility and make right the situation he caused. He did not honor signed contracts for work , and returned the vehicle worse off them delivered. Andrew knows how to make this right and will not. Stay away . You may be the next victim of his poor business practices.
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June 2022 by Sal Massa
Brought my Wrangler in for a mini death wobble. They cured it by rebalancing the tires and adding a track bar brace. Price was great and had 0 issues. Just purchased another Wrangler and will use them again soon!
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April 2022 by Marcos Vaz
Great guys that know their stuff. Came in for diff cover replacement which were installed with no issue and fast. I mentioned to one of the mechanics of a possible radiator leak I was having. He took a look at it in the parking lot and fit me into their busy schedule that same day to solve my issue. Highly recommend and I will be coming back
