“TL:DR - David was awesome, helpful, and insightful. Their network hub and add-on employees, not so much.Since it was lunch time, this branch was pretty busy. I stood in line for around 10 minutes, which in the long run, isn't bad. Folks being helped at desks nearby were getting the usual bank spiels, and others on the line were doing more average things like deposits, cashing checks, etc.David was working solo at the bank teller window, and doing a fantastic job. It was obvious he skipped lunch to help us, but he was bright, helpful, and moving things along smoothly. Another employee emerged from the break area, and tried to help some folks on the line with her tablet device - which was when she discovered their network was down. The other employees nearby (who said it might be because they don't work at this branch, either) were having the same problems, so everyone at the desks had to join the one line for the one bank teller window. Just, yikes.When it was my turn, David got me squared away with the Cashier's Checks I needed quickly, precisely, and kindly. It seemed like he was the only one on home turf there - I wonder what happened to the others who usually work there? In any case, if you go here, ask for David. And don't waste your time going to the desks.”
Banks
Banks
Banks
“TL:DR - David was awesome, helpful, and insightful. Their network hub and add-on employees, not so much.Since it was lunch time, this branch was pretty busy. I stood in line for around 10 minutes, which in the long run, isn't bad. Folks being helped at desks nearby were getting the usual bank spiels, and others on the line were doing more average things like deposits, cashing checks, etc.David was working solo at the bank teller window, and doing a fantastic job. It was obvious he skipped lunch to help us, but he was bright, helpful, and moving things along smoothly. Another employee emerged from the break area, and tried to help some folks on the line with her tablet device - which was when she discovered their network was down. The other employees nearby (who said it might be because they don't work at this branch, either) were having the same problems, so everyone at the desks had to join the one line for the one bank teller window. Just, yikes.When it was my turn, David got me squared away with the Cashier's Checks I needed quickly, precisely, and kindly. It seemed like he was the only one on home turf there - I wonder what happened to the others who usually work there? In any case, if you go here, ask for David. And don't waste your time going to the desks.”