-
October 2023 by Matt Cali
Staff is always friendly and helpful
-
August 2023 by Teemos 2012
Poor customer service….
-
June 2023 by Anna Chanik
I have been going to that bank for many years. I have always found them helpful and eager to resolve any issues we had. It seems their drive thru is the reason for most negative posts and I am sure they are aware and certainly will try to improve.
-
November 2022 by sam coppallo
They should call it bank of woke America. November 2022 and still everyone in the bank is masked up for the Armageddon. Makes you feel like they are the ones that are sick as dogs. I’m switching to Wells Fargo where they believe in science
-
March 2022 by Jamie A
I tried to dopsite a check they assured me it would only be 5 days. Five days went by and now they are telling me it's going to be a nother week until it's available. They won't let me close the account they won't let me stop the payment they are holding the money hostage I can't even send it back to the guy who gave me the check. The bank tellers are not told anything purposely so the costumer does not get mad in other word they trick you to deposit the check so they can hold on to the money.If you are thinking about banking with them do yourself a favor and go anywhere else.
-
December 2021 by Barbara Kerr
Staff are friendly and helpful. My main problem is that I have a large safe deposit box at this location with a steep fee that I really don't have much access to. The access process is very cumbersome involving sending an email for an appointment which you may need to wait a week for. This site was closed for nearly a year due to Covid and recently reopened only to be closed again. Other banks seem to able to keep their branches open during Covid so I may have to consider switching.
-
December 2021 by John F.
It's very apparent that BOA is certainly not customer friendly. They had recently closed the Lacey rd branch once again. When it reopened after the Covid card was played to the hilt they refused to open the drive thru. Their only concern is to save money & have very little concern for their customers, putting them through much inconvenience. I live in Lacey and will have to travel to either Manahawkin or Toms River. Any other bank in that town are far better then BOA, my wife and I will be bringing them new business very shortly.
-
August 2021 by Kyle Zuhl
Single ATM at the drive thru even though there are 4 lanea. This branch is always closed.
-
March 2021 by Andy Granatelli
This BOA should be bulldozed. When it was open, the inside looked about 50 years old. Also, now that it's closed, both ATM machines are broken. So I call the 800 number to report the broken machines and I'm on hold for 10 minutes. Naturally, I hung up. BOA should be embarrassed. Avoid this location like the plague.
-
August 2020 by Amie Del Vecchio
why are they not open
-
December 2019 by John Mitchell
4 idiots behind the counter and only one helping people. Everytime I get a bank of America check I cringe.
-
July 2019 by Diane DeScala-Maiorisi CNHP
I'm changing to Ocean First.
-
May 2019 by xYoungBullx 95
Bank of america in forked river . = Slowest bank of america. Tellers are nice but if they could move just a tad bit faster. One time I went there at 20 years old left the building roughly turning 30. So yeah put some pep in your step we all got stuff to do.
-
May 2019 by Don Force
worst ever 2 tellers slowest bank ever EVERY time, lost of managers NO tellers!!!
-
March 2019 by Chrystal Jamison
This bank should be ashamed of themselves!!!!! I will be cancelling all my accounts immediately. Just today I received a live check from my employer until the direct deposit kicks in and I mobile deposited my check. Well it wasn't until after the deposit did I receive a notification that my funds wouldn't be available until MARCH 5TH!!!!!!! I am furious and now getting hit with late fees including my car payment that had to be made Monday! Disgusted!!!
