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February 2024 by Elizabeth Siracuse
Great finds! Friendly service!
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January 2024 by Andy Smith
Great deals on designer clothes and ? items.
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January 2024 by Elie AC
Love me some Marshalls !!
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December 2023 by Violeta H
Constantly coming up to customers and asking them to sign up for cc is getting pretty out of hand. I understand asking at the register but come on! It's my third time being here and every time associates on the floor are so aggressive with trying to sign up even tough you said no multiple times. Yesterday was the worst! An associate would absolutely not take a no for an answer, and then proceeded to tell me she doesn't get a cut from it and only gets paid with candy? Like, she legit was about to fight me on it haha what a joke!
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September 2023 by Jenice Camarena
I love this store... A little too much. There is always an adorable kids outfit I can't say no to! They have the best Disney jewelry, seasonal kids clothing, home decor, and shoes. My husband keeps letting me shop here unattended and then gets upset when I leave with 5 bags, lol!
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September 2023 by Brittany Lee
Definitely not one of the greatest Marshall’s from my past experiences but it was fine. The last time I went in to return/exchange a pair of shoes that did not fit, and I could not find the receipt, I had purchased less than a month ago (which had never been a problem at any other Marshall’s store) and I planned on doing some shopping. I started with the return and I was told they were on sale now for 8 less dollars, which was annoying but whatever, my fault for misplacing the receipt. They asked for my license then never even took it. They then turned the shoe over and said I had worn them (I didn’t. the tag was still on and they didn’t fit), and told me they were not resellable. I assured them they were not worn, and that the minimal dirt on the bottom of the shoe was probably from the store or trying them on, and could be wiped off, bc they were never worn, not even for 2 minutes. They pointed at the return policy sign and refused to return or exchange. Needless to say I won’t be visiting this specific Marshall’s again, mostly for the customer service and how they handled the situation. If I couldn’t return them for reasonable reason that would be fine, but this was completely unreasonable, and I will not be spending my money here ever again the staff was awful.
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September 2023 by Dean
Horrible customer service. Prioritize other employees over customers. They also refused to return an item that ripped literally the same day I bought the item. Returned the item with receipt + tag and they refused to accept the return of a damaged item. Very disappointed in Marshalls as well as the customer service.Do better.
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August 2023 by Susan Backus
My mother and I are frequent shoppers at Marshalls in Kinnelon because of the many bargains and treasures we always seem to find. The store is always neat and organized and the employees are friendly and helpful. This is all because of the hard work and gracious welcoming of Roy, the manager. We always look forward to seeing Roy as he is the heart and soul of the store and always brightens our day! It is a blessing to know him!
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August 2023 by Doris Ayende
MY FAVORITE STORE IS MARSHALL'S
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August 2023 by Lori Ghiraldi
It's so so, not many clothes and wish Mandees was so much better. Sad they replace it for this store.
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May 2023 by michele marra
Got to have me some Marshalls. Always at one in the area I'm in. This one is neat and both times I've been here has had a good selection. Had a smaller but nicer selection of dresses including dressy.
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May 2023 by Froza
Love it has great things always
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February 2023 by Dawn Lau
Had a gift card. Spent it all. Great sales
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November 2022 by Bobby VanPeenen
Great store and almost every time you find something you can’t leave without buying
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October 2022 by Shaniece Degazon
Organized clean store with the best items. Helpful staff members
