-
July 2024 by zebra socks
Nancy at the front desk was very disrespectful and rude towards my Mom. Didn’t care to look up at her and gave her attitude with everything. worst experience don’t recommend going.
-
February 2024 by Audrey Demirjian
Tanya was so knowledgeable and made the passport process way less daunting than I thought it would be. I was in and out in maybe 20 minutes, and that’s only because I needed a photo taken and I had to wait a few while she helped other customers.As long as you have all the right paperwork and supporting documents, the entire process is seamless.
-
February 2024 by Susan Pattison
I have been waiting over 15 minutes to mail a package. There is one person at counter handling passport. No other tellers handling other customers. This is not new at this post office. If they handle passport applications, they need to have other tellers. This is totally unacceptable. This was at the Keyport New Jersey post office
-
February 2024 by Ashley Figaro
Smooth and quick process to obtain a passport plus photo for our infant. Tanya was great!
-
November 2023 by Kevin W
Quick service!
-
July 2023 by joseph azee
Horrible location, closes before their scheduled time regularly. They will run to lock the doors if they see you coming in 5 minutes before they close
-
June 2023 by Paula McLaughlin
Mailing letters, packages and buying postal supplies should be priority for a Post Office. If someone is getting their passport make sure there is another clerk there to accommodate patrons. On more than one occasion I have had to wait for families to fill out their paperwork, get photos taken, write checks and get explanations of the process. If someone has an appointment to do this put another clerk on duty!!
-
April 2023 by Alex
One of the worst post offices I've ever been to, tried to ship an international package with certain items that I verified 3 times with the post office clerk if it was ok to send. Was told non of my items were prohibited, so I paid $93 to ship it, the package was returned to me a week later and was told I did not meet export regulations. They wouldn't even refund me my money that I paid. Rubin is the most unhelpful "supervisor" in that place and the employees have no idea what they're doing. Save some time and money and don't use this place.
-
April 2023 by Michelle Carroll
Last Friday, I updated my passport here in Keyport, where the clerk was patient, very helpful and courteous to me for my time even when it exceeded the 15 minutes of the appointment so that my application can be sent to the state dept. for review and approval.
-
March 2023 by Phyllis Derechailo
Today I went to the Keyport Post office to get a large money order for my rent, and they were so accommodating, so nice, and so patient. I will never go to another post office again.
-
August 2022 by Mara F
I give this post office no star. Customer service is TERRIBLE!!!!! The front lady is so rude. She is very disrespectful and have no respect at all towards customers. She shouldn’t be working as a CUSTOMER SERVICE provider because she definitely doesn’t know how to treat customers. In front of my children she got very nasty and racist when we went to do the passports for them. I will never come back here.
-
July 2022 by Yissel Ciriaco
Costumer services is terrible! I will never come back again..
-
June 2022 by Maravillosa
Small and not crowded at all. In and out within 20 minutes. Does not have an automated machine to purchased stamps. It would be nice to place an automated machine so you won't have to stand on line to.puchase stamps.
-
May 2022 by Dan Ziegler
These ppl don’t know how to do their job. I sell baseball cards through eBay and eBay ships standard envelopes for .93 if the envelope is under .3 oz. I guess Keyport USPS doesn’t know what their doing because they said my postage was only for letters and tried to charge me for a parcel.Keep in mind I have dropped off dozens of these at other USPS locations and never been questioned. Can’t stand it when ppl don’t know what they’re doing. Don’t use this post office. Waste of time.
-
May 2022 by Mara M
I give this post office no star. Customer service is TERRIBLE!!!!! The front lady is so rude. She is very disrespectful and have no respect at all towards customers. She shouldn’t be working as a CUSTOMER SERVICE provider because she definitely doesn’t know how to treat customers. In front of my children she got very nasty and racist when we went to do the passports for them. I will never come back here.
