Tom's Ford is a dealership that stands out for its friendly and dedicated team, emphasizing "Humanity Comes Standard" in all interactions. The staff treats customers with respect and kindness, making every visit a positive experience. The dealership prides itself on its community involvement and supporting local needs, which adds a personal touch to their service. Customers appreciate the smooth buying process, with helpful salespeople who pay close attention to detail. One customer praised the staff for holding a specific car in transit despite travel plans, and praised the ease of paperwork and the professionalism of the sales team. Another highlighted the attentive service provided by Jessica Sheppard during the purchase of a Ford Eco Sport, noting how thorough and helpful she was. Service at Tom’s Ford is highly rated, with many customers mentioning the quick, reliable, and friendly service they received. The service team, including personnel like Joe, James J., and Barry, is described as phenomenal, going above and beyond to help and making repairs and recalls easy and convenient. Customers commend the team for their helpfulness, kindness, and professionalism, often noting the ease of scheduling appointments, the cleanliness of the waiting area, and the timely completion of services. The dealership now offers pick-up, delivery, and mobile service, adding extra convenience for customers. Overall, Tom’s Ford is recognized not only for its quality service and vehicles but also for its exceptional team that treats every customer like family, making it a trusted and reliable choice for both sales and service needs.
Devon and the entire staff that we dealt with made this car buying experience as easy and smooth as possible. I recommend using them.
December 2025
Debbie is great!! Friendly and so helpful. I went to her on a recommendation and am so happy I did.
December 2025
Joe in the service department is phenomenal along with the rest of the team!! Went above and beyond to help and made everything so easy and simple. Highly recommend Tom's for any Ford service needs!!
