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March 2024 by Paul G (Gio)
Extremely disappointed. I've been to this body shop numerous times as a repeat customer. I took my car in for an estimate and through numerous follow-ups and "we're sending it today" responses ... I still have not been given an estimate for work to be done to my car.
I'm looking somewhere else. If you can't take care of repeat customers, you lose them.
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March 2024 by KAREN HARRIS
Very helpful and great speaking with the staff. Unfortunately I wasn’t able to complete my visit, by no doings on their part. I would return if need be.
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December 2023 by PKMD Adventure
Body work looks good and was done quickly. Front staff would benefit from customer service training. Also, they have an automated service update system, but aside from the initial text I never received updates about the work.
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December 2023 by Annibal Peixoto
I would never recommend this auto body shop. I got into a rear end accident and My car did not have a check engine light before my accident. I explained this to the child that was working the desk. Mind you children run the front end with 0 customer service skills. I explained to 3 people that that check engine light was not on before my accident. I felt ignored so I reiterated my point that I don’t just want my check engine light turned off I would like it to be checked out. When I get to the shop to pick up my car the light was off. 15 minutes later back on. I’m taking it to my mechanic and getting an estimate for the repair. I hate that the insurance recommends this shop. Beware and read the reviews.
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December 2023 by Stephen Lashen
We were referred by our Insurance USAA. They did a great job on our Audi and finished 2 weeks early. They even dropped the car off at our house when we couldn’t get there and took our rental back for us. Thanks again
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May 2023 by Frank P.
I already know they do great work, have been here before. Malcolm and the office staff are fantastic. High quality work, great turn around time.
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April 2023 by Erika Baum
Great customer service...fantastic personnel
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April 2023 by Jo Autore
Quick and nice service. I walked in and got my estimate done by end of day for my insurance claim.
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March 2023 by Jamie Cameron
Great work. My car was repaired within 4 days. I needed to repair a large scratch and rust damage along the right front and passenger doors. It looks perfect. Thank you so much!
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March 2023 by Emil
Had to have a rust issue on our vehicle fixed. It’s not cheap. But considering what C&L had to do and the great job they did, it is well worth the cost. I was updated by the service technician on what the estimated cost was going to be and when the time came to get our vehicle, I was promptly notified. Picked it up the next day and I'm happy. Now I can enjoy looking at our vehicle without that sore spot ruining the view. Great job to all the nice people at C&L in Kenvil.Service: Body & Trim
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February 2023 by George Vargo
Professional service exceeded expectations with project completion ahead of plan. Excellent communication throughout.
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February 2023 by Steve p
The workmanship is great but they really need to get rid of the Auto text/email update system, because of this I was under the impression my car would be ready on time but it was delayed a month but I didn't know until the day before pickup.Service: Auto maintenance
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February 2023 by Ralph currie
Absolutely terrible, car took months to even get looked, once they took it in they said the car would be ready by a certain date which got pushed back later and later. Then to top it all off the bumper wasn’t reinstalled properly and fell off the car. Please save yourself and NEVER come here!!Service: Body & Trim
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February 2023 by michele rice
Everyone that works there is very nice and very professional.
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February 2023 by Aparna Ravi
Recently, we had a car auto body repair/repair done at C&L autobody in Kenvil, NJ. Their service from the beginning to the end was top-notch. The office personnel and the mechanics who worked were very professional and courteous. The office staff was extremely helpful in arranging to get the car parts as soon as possible from the vendor. There were continuous texts from the office updating at every stage of the repair. The day we received our car back it was a smooth process. The car was fixed and returned to us in excellent condition.Services: Electrical repair
