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May 2023 by Carmen Unzueta
Horrible customer service. The person who is serving today has a bad attitude, it seems that he does not like the job. More than two people left without being attended to. What a pity the previous staff was excellent.
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January 2023 by Cindy Funes
The girls who work here are EXTREMELY rude and disrespectful. Don’t ever come to this mandees, it’s evident that no one cares about customer service. All the reviews are right STAY FAR AWAY from this store! Obviously management isn’t doing a good job at addressing these issues. (There was one girl, short with glasses, at checkout and while there wasn’t much conversation she was patient and greeted me with respect. I do appreciate her.)
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December 2022 by Tima J.
I am here to give a not so stellar review of Mandee in Kearny New Jersey I went in there a few days ago to get a tshirt ten dollars no big deal they didn't have the shirt I wanted in the size I was looking for no problem I picked up two substitutions and waited on line while I was ignored by the two cashiers at the register ignored for so long I left the two substitute shirts and went home today I tried again I actually saw the shirt I was looking for it was on display the display said do not touch I asked the employee if I could have the shirt she refused with no other explanation no reason just the display is not for sale there was no not for sale sign on the display itself or around the store also it wasn't on a mannequin it was literally a hanger on a fence display that I could have taken off by myself but I respected the do not touch display sign the shirt is only ten dollars but how can a store flourish if you don't sell merchandise also how do you expect to stay open if staff are not attentive to customers I guess because I don't do look like the average Mandee customer I didn't get any respect help or assistance although the girl who firmly told me no about taking the shirt off the display was respectful thank goodness for small blessings. Work on policies and customer service.
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October 2022 by Iris Chamorro
Good prices, beautiful woman clothes , shoes, everything, Love it
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September 2022 by nicole Craig
This store is super unprofessional and disgusting. The manager told me she doesn’t care about the customer service because she was short staffed and that’s not her problem .
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May 2022 by Dee Dee
This little girl right here was very rude made up a “5 item limit and that I can’t try any more” when all the sign says is you can’t have more than 5 items in the fitting room at once when I’m clearly 8 months pregnant trying to find clothe that fits me.. I asked for her name and she refused to give it to me, the manager wasn’t even present but she lied and said the manager made the rule. Horrible service and manDees needs to improve their customer service maybe then they wouldn’t be going out of business
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May 2022 by Pame Yam
I just love this store, there is always good sales and they have nice clothing.
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April 2022 by Karen yorczak
I been coming to Mandee since I was a little girl now I’m 33 years old and I have too tell you Mandee changed so much in a bad way the clothing every top was a crop top and that’s not the acceptable clothes too wear when your a mature woman. I went in the beginning of March and that’s all they had. I believe since they went bankrupt the company it went down hill. The staff is welcoming no issue there but that’s about it. The buyer for Mandee has too start carrying clothes for every type of girl.
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February 2022 by Kerri Berry
Went into the store on a rack of bottoms and tops the sign said mix and match 3 for $15. I picked up two tops and one bottom . The cashier Kelly ( not sure if she gave me her correct name ) @530 on Saturday February 19,2022 asked me if I wanted to pick up another top for $15 I explained to her the sign said mix and match . I then stated I no longer want the items . I began to walk away and the cashier said something smart out of her mouth . I added she needs to have better customer service . I went and asked who’s the manager, Kelly then pointed me to another young lady who was there by the name of Michell (not sure if she also gave me the correct name ) I explained to Michell what happened and asked her if she was going to do anything about how the cashier addressed me and she stated no because she’s having a bad day . I then stated so because Kelly the cashier is having a bad day she needs to make my day bad as well . This was the worst customer service I’ve ever received . I will never come back to this store ever again ..
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December 2021 by Brie Rodriguez
Worst customer service ever. Managers are the worst. All they do is sit around and talk.
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December 2021 by Misael Tiburcio
Literally terrible it took 20 minutes just to get one costumer and there was 4 people at front and non did anything but talk.very slow service overall everything else is on point
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October 2021 by Lesly Ramirez
Had and issue at the store with a return but online customer service we're able to help me.
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October 2021 by C L.
I've been a regular for years and the clothes are always on-point and great prices. This is one of our community staples; all the locals shop here. The workers are nice to you, no attitude, just chillin and doing their job. Some of them speak Spanish too which is a bonus. Great place, great clothes, never lets me down. The clothes always rotate and there's a lot of stuff to look at. Only drawback is that some people don't wear a mask or have their mask cover their nose. The fitting room is closed due to COVID
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May 2021 by petro savytskyy
Amazing store with great prices, great staff, and a great selection.
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May 2021 by Lazer Acosta
I am very not happy of the way they treated me in the store once I finish paying the lady told me it was Final sale and no exchange or return the lady said what do you expect you are buying things for $5 I explained to her that I would have liked to know that before I made a purchase she explained to me it's not her job that if I don't like it don't shop I asked her what was the attitude about and then a Puerto Rican lady I think she's Puerto Rican came at me very aggressive
