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March 2024 by Chengyuan Yang
I would give 0 star if there has one. The Karen in the office seems not understand the meaning of “I was told to be here by your colleague” and just shutting the window for now reason. I bet she doesn’t like her job. Worst post office ever.
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March 2024 by Lilly Jiang
If I could give negative stars, I would! Long line every time. Kiosk options are confusing. I came here for an international package mailing, waited 30 min to get to the counter to ask a question, and the staff insisted I get back to the end of a long queue again after I fill out the form because I wasn’t ready. How are you supposed to be ready for something like when you don’t have the instructions?
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March 2024 by H Y
Just terrible
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March 2024 by WEN LUO
Could give 0 star if I could. The window 2 and 5 ladies are just too busy chatting and eating chips and ask you to wait forever
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February 2024 by Alena Tu
Came to the post office today to make a return. Migdalia was very friendly, she helped me with the envelope, explained which one is paid by the merchant, patiently helped with all the labels. Very pleasant experience! You made my day with your positivity and smile!?
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August 2023 by Yifan Zheng
Came to pickup a package, told to go to window 2 to pickup, no one at window 2, the people at the opened windows refused to help and keep telling me to go to window 2, waited for 30 minutes still couldn’t get my package, horrible service
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August 2023 by XY L
My building conceirge mistakenly rejected my package. We went to the USPS this morning, and the lady named Magdalia was super friendly and helpful. She went to the back twice to help me find the package. I really appreciate her patience.
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July 2023 by Qiyue Zhang
USPS RACIAL DISCRIMINATIONI came to this post office today to send some fairly heavy books and an older female staff member refused my request to send media mail and said I had to come to the counter with a qr code, this is not an ups.I was very angry and aggravated and filled out the delivery form and found out that she told me to get my own outside box for my books but they don't provide tape for customers.The second time I waited in line I checked in at the window of another young female staff member, who took care of everything I needed to do in front of a crying me.I checked a lot of other love reviews and I wonder if I was treated like this by rude staff because I'm Asian.
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July 2023 by Julie Schneider
if I could leave zero starts I would. They lost my package with out any explanation other than it was missplaced. It even has a tracking number but all they could tell me was it was somewhere in the building. The staff is also rude, unhelpful and dissmissive. I've personally witnessed a staff member verbally abuse customers and that person is still working there.
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July 2023 by Mac D.
Awful. I have gone here several times, during open-hours, and no one is working there. When someone is working there, it will be one person, on a Saturday afternoon, with no fewer than 15 people waiting in line. Total disaster
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June 2023 by Victoria Trost
When the self serve kiosk works, I’m in and out in 2 minutes and I love the post office! But the past few months (and I come to the post office weekly) the self serve drop box has been full and unusable at all times of the day. There is not another place to drop prepaid boxes off at so oftentimes I have to wait in line for 20-40 min just to drop my package off at the counter. I asked a worker where else I could drop my package off when the box is full and he said “it’s not full” and laughed at me! They don’t seem to care but apparently you can drop your boxes off in the middle window if the self serve box is full!
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June 2023 by Ines Wu
Never had a good experience here (or any other USPS offices). Drop-off bins never worked, have to wait in line just to drop stuff. Very slow. Staff always rude and racist and impatient. Avoid USPS as much as possible.
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June 2023 by G Fernández
No one seems to work here. They are understaffed and look like an empty building from a horror movie. Expect to queue up to an hour to see someone. One self service machine only and tends to be broken. If you are just dropping something, go round the building to the warehouse cause the drop box at the front is always full.
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June 2023 by Megan G
Very long lines… had to wait 30+ mins just to drop off a package because the self service package drop was closed. They only had 2 windows open to assist with the long line. Haven’t had a speedy experience here for the past 3 years I have lived here. Not an ideal situation for a post office
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June 2023 by Mark sun
extremely unhelpful, racist and rude.Interrogating me 'why the mail was returned by the doorman', and making it difficult to ask me 'do you have a lease for your renting'.Feeling absurd and trying to answer his question, he then complained that my answer was 'not concise and not what he's looking for'. Then he said it out loud about his superiority as an English speaker like 'what happens to these people, I spoke English to them'. Very racist.
