Total Wireless in Jersey City, NJ offers affordable wireless plans, no long-term contracts, and the option to keep your own phone and number. The store is covered by the Verizon network, ensuring reliable service. Customers appreciate the helpful and friendly staff, especially Alba, who provides excellent customer service by explaining plans in detail, assisting with device setups, and transferring files even from broken phones. Gigi was also praised for her professional and helpful advice, including solutions for receiving one-time codes via email instead of texts. The store offers a wide selection of the latest devices and accessories, and customers can add a fourth line at no extra cost with multiline plans. Total Wireless aims to help customers find the right fit for their lifestyle, providing personalized assistance and promos that make switching services easy and affordable. Overall, it’s a store that values customer satisfaction and offers a welcoming environment.
I used android device, but Alba gave me a great promo with iPhone 14 and she help me to set my iCloud and download apps! With a reasonable price! Thank you Alba
June 2025
Alba from Total Wireless was amazing. I transferred my TMobile services over to TW and even with a broken screen from my phone she took her time to make sure all files were transferred. Thank you Alba!
May 2025
Gia and alba were very supportive and they explained all the plans very nicely. I would highly recommend their service.
