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January 2024 by Sonal Sharma
My sister order the bed from here so that she can get the same day delivery but it took them 3days to deliver and they dont even bother to pick up her calls or even imform about the situation like why its getting delayed… we end up cancelling and getting refund .This was my 1st experience through her and it was very bad i am never going to suggest this place to anyone unless if u like something there and you can pick it up by yourself
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January 2024 by Sai Pariwaar Shobhapur
worst store, no responsibility of delivering on time, they ate our money ad never deivered even with so many followups, refused to refund. Never go there . -5 *
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November 2023 by Arthur Kouame
Do not buy from this store, they are liars and thieves, they delivered me beds (a model that I had not ordered) they deliver what is in stock and not what you have order!!!! and I had also ordered a sofa which never arrived after 10 days without a response from them I harassed them I had to return several times to the store and finally the sofa never arrived I asked a refund was a scandal but he had no choice but to give me my money back, it's a waste of time and money!!Do not buy there, the seller Michael is a thief and a crook!!!
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November 2023 by J F
They have honesty and delivery issues. I will never shop or refer any friend to this store.Horrible experience!!!
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September 2023 by Barbara Davis
SOHO FURNITURE. Is not the furniture store u want to shop at. They will lie and make it seems like it your wrong doing and you it's right. My husband order my split box springs on Thursday they said it will be there Friday around 10am no one call or came, I call no answer all day Friday no answer. Saturday no one call or cam.e, Sunday the same thing. So Monday I went there for a refund he refused to give me a refund talking is driver call and there was no answer. Which was a lie cause I was home, wanted to talk to the manager he said he won't be there until tomorrow. By the time I got home from work the box springs was delivered smh I will never shop at that store again. They need to do better with there customers services and communications.
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September 2023 by Ana Baez
Good customer service, accommodating in delivery services and friendly prices.
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August 2023 by Paul T.
Rowad provided me with excellent customer service & efficiency throughout the entire process from choosing my furniture, ordering it & having his team deliver & assemble the items for me. Very reasonable pricing with everything. Thank you
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August 2023 by Sharon Smith
I had to sue them I won my case and still haven't received my funds..bad business cheap furniture..
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July 2023 by Sharon S.
UNFORTUNATELY, I had to SUE these people 6/2020 and still haven't received my MONEY...
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April 2023 by Al B
This place are the worst place you cant ever get something
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March 2023 by Stephen Williams
DO NOT SHOP HERE!!! They will scam you!!! Brought a sleeper couch 2yrs ago it arrived completely damaged, they said they would replace it or fix it!! 2yrs later still a broken couch!! If they say your parts are coming from turkey it's a lie!! They sale damaged and broken furniture!!! Save yourself the lies and SHOP ELSEWHERE!!
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February 2023 by Dara R.
We didn't want to believe the reviews but we'd paid for an ordered a dresser drawer on a Thursday and was told it would be delivered on the following Monday. Not only wasn't it delivered on time, a couple of days later we were told they ordered the wrong drawers so my husband had to go in and see which one actually came in stock. We waited another 2 days for the new dresser and the delivery guys finally came mid-week. The stars would be less now - they left their skid and the box the dresser came in in our apartment and didn't event assemble the drawers and change the knobs (all places I've ordered from in the past at least did this!!!) Leaving trash behind (we thought they'd come back for it) was really unprofessional and the wait to get the furniture was a hassle.
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July 2022 by Alexey Yankovskiy
I am surprised this store is not out of business, so many scams with returns, cash only, delivery time, and professionalism issues.
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June 2022 by Juana Ramos
Please be careful when shopping in this location the service is horrible. I have been waiting over two months for a bedroom set that was in stock when delivery came the bedroom set had water damage it was sent back and we was told we will get out new bedroom set in two weeks and it’s been more than two months and no bedroom set as of now. When calling the location they do not pick up there phone. It’s upsetting their customer service is poor when going in ...in person the salesman has attitude I am really considering calling consumer affairs on them. We have gave them various chances and have been very patient with them cause we spent so much money that we will like our purchase since they refuse to refund us our money back. Which I think by now they should of already refund us cause that’s there problem if they don’t have the bedroom in stock. Please stay away from this location no good at all!! Unless u want to go through what I am going through.
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June 2022 by Larry Gaines
This store is the worst furniture buying experience in my life. They are completely incompetent and their furniture has bed bugs and had to be thrown away. I would stay as far away from this place as possible. If offered to have furniture delivered set up already refuse. Plus I waited over 3 months for a night table!
