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“The workers were super helpful and patient with me. I like that there is a parking lot and shopping carts (for the Acme). I used their scale to check the weight of my package and also needed a little extra time to pack up (tape, attach label, etc). I was with my two kids and the patrons were all nice and extra considerate to me. I will come back here in the future.”
“The service was quick and professional, making my visit smooth and hassle-free. I appreciated how they took the time to ensure my package was securely prepared and offered additional services without being pushy.”
8:30AM - 5PM
344 Grove St, Jersey City
Shipping Centers
“Just had the smoothest experience printing out some documents/notarizing a few things. Unsure of the hate in the reviews but I’d rather go here instead of Staples because it’s convenient and the staff was super helpful and nice. Some folks may feel entitled to have things their exact way bc that’s how they grew up but they’re a small business and not a post office/corporation. I am happy to support them and will be going to them for future needs!”
“I return a loooot of packages and can't say enough good things about this UPS store! The staff here is always efficient, friendly, and incredibly helpful. On one occasion, they took my packages even when I arrived just after closing time, and they ensured they were scanned and shipped the very next day. Their dedication and willingness to go the extra mile make a world of difference. If you're looking for a reliable UPS location, this is the place to go!”
“Great place with a little bit of everything. It has a lot more than packaging supplies, including recently becoming a smoke shop as well. Staff is super friendly and helpful. It's really a great place to go for your shipping needs, smoking needs, and a lot of general items like key making.”
“As a loyal Staples customer in Tampa, FL, it was only natural to visit the Staples in N.J. when I needed office services. I had the pleasure of meeting & being a recipient of Janet's exceptional customer service last Sunday, June 9, 2024. Not ONLY did the lovely Janet go above & beyond with my Amazon return. That alone was a 5-star experience! Janet also DELIVERED a case of water to the trunk of my car! I pulled up, popped the trunk, got out of the car & Janet was walking away... she already placed the 24 bottle case in the trunk! In a time when customer service is pretty much non-existent, Janet is the epitome of building client relations instead of making a quick sale, allowing Staples shoppers to run into competitors instead of remaining loyal.
Bravo, Janet. You are a diamond in the rough...thank you! ♡♡”
“Twenty-five years ago, I used to come to this Staples and buy thousands of dollars of paper, inkjet printer cartridges and binding supplies on a corporate credit card. Now I make mass purchases of school and art supplies. Staples has a surprisingly good selection of professional art supplies, from colored pencils to sculpting and painting materials.”
“I currently work here. The company is great pay Is good and the people are fantastic. If you have a problem just have a conversation with the right people and it will get solved.”
“Came in for help submitting my passport application, the woman at the counter today was amazing! I came in prepared with all my materials and she helped me put it all together and finish signing all the appropriate documents. She told me how much I needed to write on the check(I wasn’t sure) and filled out all the shipping information for me and packaged it all up. It was the best interaction I’ve ever had at a government office.”
8:30AM - 6:30PM
597 West Side Ave, Jersey City
Shipping Centers
“Staff is super friendly and helpful. It is possible the people who are complaining in the reviews are rude themselves that is why staff was not helpful or maybe they had staff in the beginning who was not helpful. But Mariana and her team right now are very nice, always smiling and greet you. Thank you guys!”
8:30AM - 5PM
344 Grove St, Jersey City
Shipping Centers
“I had to create a self addressed label with an outgoing package for visa purposes and it required some “figuring out” to do. Marcus was able to help me promptly and also suggested the best shipping option. True professional.”
“Came here today there was only one person ahead of me the clerk was very helpful to the customer.She also had great customer service skills very refreshing.I live in the next town over came here to see if the service would be better and it most definitely was I will for sure be back.I dropped off a bunch of prepaid and they were scanned right away no waiting for days like the other post offices I really appreciated that.Very small location but I do not mind it.One thing I wish they had a drop off box for prepaid but can’t have it all I would highly recommend going to this location I will be back and I hope my experience does not change”
“I went to this location to make a large purchase for a new retail store, and the level of service was absolutely amazing--nothing I would expect from any place that isn't Trader Joe's. Freddy, a manager, was super helpful the whole time I was in the store, helped me find the items I needed, expedited my checkout process to make it as smooth as possible, and even loaned me a U-Boat to transport all of my items since there were no carts. The associate at printing services was also really nice, and got me the big order of copies I needed by the time I was done shopping. Super professional and friendly service, which makes all the difference.”
“Despite reading all the bad reviews beforehand I experienced pretty straightforward checkin process when delivering to this place on monday morning. In&out in less than 20 minutes. Follow signs, park by the curb outside premises, walk with papers and ID to door no. 13 and get assigned right away”
“This review is solely based on one of the employees here named Nicole. I’ve had an issue with my getting my package delivered to my house. The delivery updates kept saying that my package was not able to be delivered because I wasn’t home, even though I was at home all day. I called this distribution center directly and after many back and forths, Nicole answered the phone. She said she would personally look for my package for me. When she heard the package wasn’t in the truck she was searching in, she made sure to contact the driver that had my package and made sure it was going to be sent to the pickup location I chose. She even told me she let her manager know about my package and would follow up with me about the tracking. Now here I am, I finally have my package with the help of Nicole! She did not have to do what she did, but she went the extra mile to help me. This woman is the kindest and most helpful person I have ever met. She deserves a raise, recognition, or promotion! With the terrible service I’ve had with FedEx service, it was all made up when she came along and helped me.”
“Trucker Directions- the entrance is on Duncan street, not in the prologis complex behind Duncan street. Duncan st is a dead end, but no worries… The building will be to your right, right after the JD repair shop, it has 418 on it really big. The entrance is after the building it’s very tight, so turn very wide.If you know how to blind side, you’re fine. The staff is helpful and friendly. I arrived at 1455 and was offloaded (15 pallets) by 1515!!! Overall a great experience, would drop here again.”
“The customer service is excellent! The Indian gentleman, in particular, is extremely friendly, efficient, and there was no waiting time. This location is much better than other USPS offices. Thank you.”
“I would highly recommend Makati Express. My agent, Melchor Castro, who always picked up the boxes is very helpful and nice. The boxes arrived in a timely manner and were delivered in good order and condition.”
7:30AM - 7:30PM
123 Town Square Pl, Jersey City
Shipping Centers
“Christian and Issaiah were a great help with my shipment and all tracking inquires! Thank you all. The store was extremely business at 7:25 ( 5 mins before close) everyone remained very professional”
“Love this place ! Nice and friendly staff . I sometimes find it hard to ask something in English but the staff always help me ! Today there was a smiling and kind man working , it was very easy and pleasant to communicate . I wish you all the best !”
“Yall're just being mean.
This post office is the only one in JC I've found that is, without fail, always open during the posted hours.
The employees there have never yelled at or otherwise been mean to me or other patrons in my presence. While that is a super low bar, that's kinda the government agency standard.
Plus, I am always able to park my car and be in and out efficiently. I leave feeling like I got something done, but more importantly like I'm part of a community worth leaving the house to be part of.”
Open 24 hours
80 County Rd, Jersey City
Shipping Centers
“From check in to loading it was great they might took a while but wasn’t there fault but check out lady at 2:15am on 03/20/24 was giving me that eye idk but she didn’t tell me she was printing papers I would of understood I was there trying to hand her my paperwork no reply please at least. Say give me a moment. Smh”
7:30 AM - 5 PM
69 Montgomery St, Jersey City
Shipping Centers
“Came to the post office today to make a return. Migdalia was very friendly, she helped me with the envelope, explained which one is paid by the merchant, patiently helped with all the labels. Very pleasant experience! You made my day with your positivity and smile!?”
“I am vastly amazed by the dedication and effort, put in by my truck driver, Keshia Roberts, I’ve never had a more pleasurable experience or conversation with any carriers or truck drivers before, but she seems like she excels, and just decides to go above and beyond for customer satisfaction getting the mail or simply walking outside for a package has never been a more satisfying experience, and I hope for more positivity and love from the Postal Service. I have nothing but good things to say and I hope this review will shed light and show how positive and helpful she is as she has shown some of the best customer service I’ve ever received. Thank you”
“Kenny my mail guy is great! I know it get busy at 07305 post office but they get ALOT of mail, be patient. Try the 800 before you go in and add to the line there. They can only do what the system let's them do, be patient.”
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“I'm more than elated to give this store a 5 Star review in hopes that corporate sees this about DUANE . He is an incredible, kind, soft spoken articulate and a multitasker. I needed copies of documents and photos for Superior Court. Not a large order but I figured I would get this done Sunday afternoon before closing and be all ready for Tuesday. This store has a HUGE following . Of course at that hour everyone wants to be first and hopes they will get service . Just AMAZING ! Another customer also commented on Duane's efficiency. I know hard work when I see it. Good going !”