“To Ms. Sarah Adam, this is my response to your colorful review, even though I wholeheartedly accept your interpretation of things.You went around the original broker you were using, of which you lied and said you couldn’t remember her name—because you couldn’t get what you wanted from her, a low-ball offer on an apartment that I guess wasn’t in your price range (something you shouldn’t have requested a showing for, in that case). That original broker was a broker in my office and you willingly chose to disrespect her and her time. You and I then went through our process and multiple, tedious renegotiation attempts and subsequently withdrawing your accepted application as a tenant to protect my client from your irrational combativeness and attitude, something I didn’t want him to have to deal with as a Landlord, and after you clearly showing yourself as not being a serious applicant, as well as trying to last minute con for a lower rent the night before we were to meet, after your accepted rent price that I got lowered for you initially, lying to the owner of another unit, saying, and I quote, “I haven’t committed to anything, I’m still viewing”—when in actuality, my client had accepted your application and you had committed to bringing checks to SECURE THE UNIT, as per the unbelievably extensive and thorough email I sent you about exactly how the process would go—OF WHICH YOU GAVE NO REBUTTAL WHATSOEVER.After I withdrew your acceptance, that of which was emphatically appreciated by my client when he knew the full scope of our process together, you somehow magically remembered the name/contact information of the original broker you circumvented, and somehow thought it possible, appropriate or plausible, that you could put an offer in through her.Both myself and colleague were appalled by your behavior, lack of respect and seemingly entire disregard for our profession. That is not just based on how you behaved with me, but also how you behaved with her.My fiduciary and ethical duty is first and foremost to my client, with whom I have an agency agreement with. That was the Landlord of this unit, not you. Respectfully, I hope you will examine your behavior moving forward and not blame other people. I stand behind my decisions, the protection of my client and the respect of my fellow colleague in my office.Best of luck in the future.”
“Joelle has helped me list my Apt rental and find new tenants twice. She is very knowledgeable of the Jersey City Market, has access to a wealth of data, and has a very robust network of vendors for everything from plumbers to painters to cleaners and more. She is hardworking, flexible, responsive, and informative, yet down-to-earth. She works to close deals quickly, gather information needed, negotiate, and get offers above ask. You can count on Joelle to be hands on and see deals through to completion and beyond.”