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January 2024 by Star Fox
Been with provident for 7 years now, i cannot believe you have to wait 7 to 10 business days for them to replace my debt card that is utterly sad.On top of that let us talk about the branch itself.First of all i do not like to be embarrassed of myself especially when i have to be racially profile by this White Karen women at the far left from the counter of asking for my id. I should not have to go through with all of this nonsense all because of my debt card has been shut down.Second, You guys need to know how you speak to your customers/clients well because i do not appreciate when i come into this branch like Im a child that is so disrespectful.
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December 2023 by Gonzalo Trenosky
the worst bank ever. They will get bought out very soon.
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May 2023 by Jessie Bell
Never too busy.
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October 2022 by Eddy H
they try very hard but sticklers on rules.generley good folks helpful
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May 2020 by Norma Johnston
I love that this is still a regular bank friendly staff and professional tellers.
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May 2019 by Lourdes Borst
Provident bank is the best.
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April 2019 by Jamie Cavaro
I came in did a deposit for my landlord I waited on line first off the security guard is so loud, it's a business I'm glad I don't want to open an account here I can't imagine telling the banker my ssn while in the back round hearing the mans convo. Second the teller was so rude when she asked where's the account number I said I have his name. talking under her breath like I couldn't hear her. It wasn't my account and all I had was his name, lady I don't care if your computer wasn't in front of you, when I asked for her name she didn't give me her name and she didn't have a name tag.management needs to do something this I guess they know I'm not a customer but still treat us all the same. All I know is the teller has red hair and glasses
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November 2018 by Lexxonly1
The security guard Dennis greets every single customer that comes through the doors and opens the door for everyone with a big smile and a warm welcome, he's absolutely wonderful and makes you feel so welcome!
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October 2018 by Harris Weakley
The bank is close to where i live and it is nice and they helped me to replaced my debit card on spot keep it up.
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May 2018 by Carmen Rojas
I came in to do a deposit for my mother and I went in with my son the security guard is nice and he asked me if he can give him chocolate I said no and he gave him anyways it shocked me. I can't belive it how rude he when I said to him I told you no his answer was the kid said yes. I didn't want to create a bigger thing then it was. He is allergic to milk please stay away from this place or they should hire a different guard that listens
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November 2017 by Monique Nivins
The staff is always friendly and knowledgeable, I'm glad I chose to bank here.
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December 2016 by Vivek G
Today weather blow 20 💨 also but no restroom in this place Not for customer support 😂
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October 2016 by Max B
They close early then other provident bank if the app say they close at 1:15 why they close at 12:50 they close the doors on my face they so disrespectful never again i will go 2 this bank......
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September 2016 by Salty Milka
They close early then other provident bank if the app say they close at 1:15 why they close at 12:50 they close the doors on my face they so disrespectful never again i will go 2 this bank......
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April 2016 by Davie Bowers
Won't allow me to close my account because my ex is on it and he lives in GA. Horrible customer service and very unprofessional women working there, will switch banks soon.
