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“I got very good customer service during holiday season. It was almost time to shut down. They got me taken care of fast. They were thorough and informative. I am so glad to have picked them for my business.”
“Amazing service, extremely satisfied with my experience. I left the country during Covid and found out my debit card expired and I had issue with my checking account and mobile app. I tried to resolve these issues over phone and at a different branch and to no avail(got an ATM card at that
different branch which is an entire different thing from a debit card!). Devimattie Diaz at this branch solved all my problems within 20 mins and was very patient with all my questions. Now I have all the adequate knowledge for my account thanks to her. I’m here to express, again, my infinite gratitude to her, very very helpful.”
“Love this bank. I’ve been banking here for 2 years and it’s the best customer service with great CD rates. Staff is also supportive and friendly. I recommend all my friends to this bank.”
“I went to open up and bank account, Devi was very helpf, it looks like 30 minutes. She made me understand everything very politely whatever I asked her I would love to recommend this branch. Thank you!”
“I have been with 3-4 banks and two credit unions before switching to Ocnac No 1 Fed Credit Union. The staff are great to deal with and the level of server I have received has not been beat with any other place.”
“Verena Estacio was a Fantastic and Excellent experience for me today for my first experience going into a credit union for the first time ever. BEST PERSON TO GO TO HANDS DOWN”
“Can't rate this branch enough. As someone moving from overseas I was getting frustrated with the other banks. Christian (or Christian, I didn't get a card) saw me immediately, was extremely helpful, and in no time at all, I was set up with an account and debit card. Thank you so much!”
Open 24 hours
214 Newark Ave, Jersey City
Banks
“I recently had the pleasure of experience with Roman (Senior Banker) at Bank of America, and I must say, the experience was exceptional. He demonstrated a profound understanding of financial services, guiding me through the process with patience and clarity.
Furthermore, Roman went above and beyond to address any concerns I had promptly, making the entire banking experience seamless and efficient.
I highly recommend Roman to anyone seeking financial advice or banking services. He is an asset to Bank of America and exemplifies the standards of excellence one should expect from a financial institution of this caliber.”
“I can't recommend this particular branch enough! Fast service, attentive staff and now they have an ATM that allows you to withdraw and deposit after hours. I recently set up my savings account here and the employees, Dennis and Dante, walked me through the process and gave me great advice on how to manage my money. I can say, without any doubt, that these guys deserve the 5 stars.”
“I had an amazing experience with this credit union. Signed up a few months ago as I started my small business in NJ. Applied for a business credit card this past week and process overall went well. Jasmine (sorry if I spelled the name incorrectly) was wonderful in assisting me with my requests and communication was awesome.”
“I will highly recommend this branch,I received a really great service at this bank. I had an appointment at 3pm with the banker Nirmala Parel but I reached 30 mins late, Even though I was late Nirmala Patel processed my account opening really fast and the hospitality was great! She clearly explained all my doubts and guided me through all the processes. I had a great experience opening an account here!?”
“I normally don’t go out of my way to write reviews, but I had a great experience with Omar while applying for a credit card at this branch. He didn’t just want us to hastily open up an account and get us out of there. Instead he genuinely cared about finding the best options for us to save money. He also sat with us past closing time to get everything situated. I wish everyone was like this. Thanks Omar!”
9AM - 2PM
2400 John F. Kennedy Blvd, Jersey City
Banks
“Very friendly bankers. Ms.Bibi Singh and Ms. Sarita Chandrabhan were very helpful and made it easy to get my work done on a Saturday morning. Parking in the location is very convenient”
“The security guard Dennis greets every single customer that comes through the doors and opens the door for everyone with a big smile and a warm welcome, he's absolutely wonderful and makes you feel so welcome!”
“Extremely friendly staff, especially Ibrahim was of immense help and went over and above to assist me in restoration of my inactive accounts while I was in a hurry to head back to my country. Thank you for your assistance!”
“I stopped by here to apply for a personal process in my account with Chase, and for my application the banker Luis A. Lozada assisted me, he was very attentive, professional, he gave me excellent recommendations such as warnings with my account, he was very helpful in the process of my application. It exceeded my expectations, excellent service, kindness and patience to explain.”
Open 24 hours
186 Newark Ave, Jersey City
Banks
“Don't understand how this branch has such bad reviews, everyone was extremely polite and attentive to the needs I had. I had a business checkings account created for me with ease with the help of Gloria. She was able to multitask and get me out the door and even stayed late to make sure it was completed. Theres a reason my family and I bank here for all these years.”
“I walk in to this branch and Gilbert Arevalo, assist me on the withdrawal of cash. He do have excellent customer service. Highly recommended him for Doing the right thing for the customers. He is very knowledgeable and very professional. Thank you Gilbert.”
Open 24 hours
56 Christopher Columbus Drive, Jersey City
Banks
“Michelle helped a lot for the services I need. She not only helped me professionally and treated me as a friend. Convenient location, courtesy coffee/tea/hot Chacolate/ water. Even the Candy! All candy taker must clean their hands before eating! Thank you Chase bank at Jersey City!”
9AM - 12PM
587 Summit Ave, Jersey City
Banks
“EXCELLENT CUSTOMER SERVICE ALL AROUND!!! XIOMARA IS A WONDERFUL KNOWLEDGEABLE CARING YOUNG WOMAN WHO GOES OUT OF HER WAY TO GIVE THE BEST CUSTOMER SERVICE. ALWAYS A BEAUTIFUL SMILE AND POSITIVE ATTITUDE. THANK YOU. ??????”
Closed
#40, Jersey City
Banks
“To summarize my experience in this bank it was far and beyond. The customer service was the best thanks to Marcos the e one who entertained and helped me. The process was just so quick and they will help you what account would fit on you. I thought no bank would ever help me then it was heaven sent. Godspeed!”
“Your a daddy at a young age and it run it your families like mine just rate these bank and the best they help extremely hard and they know their shirts logo my experience was $2 billion alone?”
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“The female teller with short hair and glasses provided exceptional service during my recent visit (5/8/24). Her attention to detail and efficiency ensured that all my needs were promptly addressed. Unlike some individuals who offer minimal assistance, she went above and beyond to ensure my understanding and satisfaction. Regrettably, I did not obtain her name during my brief visit, but I commend her professionalism and express my gratitude for her outstanding assistance. The overall experience was efficient, with minimal waiting time.”