Nails & I offers a range of nail services, including gel manicures and pedicures. While some customers have had positive experiences, others have reported issues with the quality of work. Some reviewers have noted that appointments are recommended for a better service, and that the owners are friendly and helpful. However, there have been instances of poor customer service and subpar work, including issues with gel polish application and chipping. Despite this, some customers have been satisfied with their pedicures and may be willing to give the business another chance. It's worth noting that the business may have varying levels of expertise among its staff, and some reviewers have had better experiences with certain technicians. Overall, Nails & I has a mixed reputation, and potential customers should weigh the pros and cons before deciding whether to visit.