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November 2023 by Adam Arian
Andy, Chris, and Durima were amazing. I came to them after tearing my bicep tendon, and four months later, I am graduating with a fully functional bicep. They are friendly, endlessly knowledgeable, and totally patient. The location is like a beautiful boutique gym. I could not recommend them more highly.
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December 2022 by Lakshmee Bahadur
Th therapists are very knowledgeable and sympathetic towards patients. The whole staff is very friendly and helpful
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October 2022 by Betty Mojica
Everyone is so polite, proper and nice My therapist for the most part is Christine, she’s wonderful and very professional and so are all the staff. I’m very impressed and most important, I’m doing and feeling much better, Thank you All….
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October 2022 by Omieri Mitoko
Enrique is the best. He found me trying to check in for a session. He immediately suggested I see a doctor. A week later I was admitted to JCMC and eventually diagnosed with Sepsis, UTI and the real kicker they found that I had GBS.
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July 2022 by Tanny Cruz
Kristina is a phenomenal physical therapist! I highly recommend her!Also, the entire staff is welcoming and the facility is always kept neat, clean and organized.
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June 2022 by Robin Hull
I came to Ivy PT with debilitating pain and Allison completely healed me. She’s attentive, thorough and diligent. She’s thoughtful in which techniques to use and helped me to work through the pain. Allison changed my life and she’ll change yours too!!
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May 2022 by howelloh
I saw Alexis A. here for an injury. She is the best p.t. you can be lucky enough to get anywhere. She is compassionate and very knowledgeable. I know multiple people who have seen her for various injuries and we all have had the same A+ experience.
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May 2022 by Ben Gemmill
From a broken wrist, to surgery, to being able to type this review, it's been a great experience going through Occupational Therapy at Ivy Rehab.For those of you reading this, while I hope you won't need to come here, if you do you won't be disappointed.
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May 2022 by Joe R.
They are either inept or liars. I checked THREE times prior to my visit to ensure that I would not incur any costs. Low and behold, a month later I was sent a bill. The billing department was no help. They claim I have a bill because I have not yet met my deductible (which I knew). They made no mention of this in any of my three prior conversations with their "benefits team". I would not have went there if I knew there was going to be a charge.
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April 2022 by Joe Siniscalchi
Love the PTs here, but the billing/front desk here is absolutely atrocious. I was told when starting my program that they spoke to my insurance provider and I had uncapped authorizations, only to see my last several visits denied. On top of that, I was given no heads up by them that my visits were not being authorized. The few times I've inquired about some billing related questions or asked what I would be owing exactly, I never hear back from them.
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December 2021 by Jerome Ponce
I’ve been going to Ivy Rehab for about three months, and have noticed great strides in progress. Cara, the Occupational Therapist, has assisted me in getting mobility and strength in my arm after my surgery. The exercises performed at the facility, and the at home exercises has gotten me ahead of schedule of a full recovery. Cara has also made sure to adjust my therapy to my needs, whether it be to adjust for mobility, or to add more resistance. While I know all the therapists and staff at Ivy Rehab at Jersey City are well qualified and caring, I’m glad that Cara has been helping me along the way.
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October 2021 by Derek G
Cara the OT is a true professional. After elbow surgery I was back at it in no time. She is excellent
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October 2021 by Dina R.
I've been going to Ivy for a few months for ankle tendinitis and Allie has been a great physical therapist! Really happy we got matched together :)
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October 2021 by Jodyann B.
The reason for my negative review is not the therapists. They were great. Alexis and Sheena were wonderful. Two problems, getting an appointment and management staff. For some reason I guess money isn't important to them or they just don't care about their clients. My insurance only approves 8 visits at a time and requires an assessment plus documentation in order to receive approval for additional visits. Staff would lie to me and say they submitted the request, insurance company had no records. Then they claimed they "misspoke". So weeks passed without visits because they failed to submit the paperwork- consistency is key in physical therapy. Then when visits were approved they didn't let me know, missing even more time. Not sure what type of business they are running. Let's just say I'm still in pain and looking for another therapist.
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September 2021 by Kelcey Edwards
I am livid. My husband was told repeatedly that the co-pay for telehealth appointments in March-July 2020 would be waived. Then they billed us for several hundred dollars 6-8 months later. And after CONFIRMING last winter that we did not owe any more money, they have the audacity to come to us 1.5 years after service and ask for another $450 in copays. They told us REPEATEDLY that spring that copays were waived for telehealth visits. They should be ashamed for their bait and switch tactics.
