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March 2024 by Altman Francine
Great selection and friendly staff that are always kind to my daughter when we come in and she wants to chat about her pet. Sometimes they have free samples of treats for our cat. I am glad that this place is close by.
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March 2024 by MK L.
Products are all priced affordable. I have a lop bunny (a rather large bunny,) & I buy his hay & snacks from this store about once a week / every 10 days or so. They have a decant assortment of snacks and types of hay.I know they have tons of dog/cat food&snack choices as well.Tons of toys & training items. Leashes & cages available too.The ONLY complaint I have with the store is the staff. They're always on there phone, not really engaging. They don't say hi, don't ask if you need anything. Even at check out they're on the phone or ignore you until they say the price take your money & hand you the items. Literally zero communication. It's awkward to say the least.
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December 2023 by claudia santos (Csan3395)
Prepare to be scammed. They don’t have a specific policy. They will verbally tell you you can return something and when you do they point a sign that was hidden with a product that says no returns/exchanges. The owner then ripped out the sign and still refuse to give me my money back. After she gave me a store credit card she put an expiration date for the next time and tried to scam my mother. After I realized that she only gave 1 day of store credit and mind you on New Year’s Eve is that she finally changed it after telling her for 5 minute. I’ve never seen such a bad way of doing business before. Wasted so much time while the owner was fake coughing all over the counter and she could see that I’m pregnant. So much for supporting small businesses.
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October 2023 by Wanda Perez
Love this place !!!!!
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May 2023 by I.M. Photography
Helpful, kind, and thoughtful employees. Will def return.
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March 2023 by Annabelle Clark
Very friendly staff, great selection of food & treats.
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January 2023 by Joseph Keenan
Have been going here for a few years, really great selection of food, toys and treats for dogs, cats and even a section for birds. Staff is super friendly, owner is a great guy and very knowledgeable.
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January 2023 by Maira Meraz
Staff very rude always have a really bad attitude. The lines to pay are ridiculous. Shelves are empty. Always boxes in the middle.It’s there anyone in charge of the inventory? It don’t look like because most of the time they are out of the most simple things. When was the last time they noticed that they had no milk? Maybe 2 weeks ago. It is horrible and I thought Rite Aid was bad
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December 2022 by Kele Munoz
Needs new sign in front but it's really nice inside.
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July 2022 by Gina B.
Love having fussy friends in the heights! The staff is so friendly. If they don't have something in stock they are willing to order it for me. Open late too (8pm) so I can run there after work for cat or dog food.
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July 2022 by Lindy Pagan
Limited supplies, slightly overpriced but hey, it's local.
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April 2022 by Rosie
Best pet supply store in Jersey City Heights! They are super friendly and they at times have pet adoption events
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February 2022 by Christine Stodolski
Friendly people, very helpful. Gave me some free samples with my purchase!
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December 2021 by Tyler Wolf
Very helpful man at front desk. Thank you
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August 2021 by Marcelino Rodriguez
Very nice place with great customer service. Love it
