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October 2023 by Deya Elabed
It’s one of the best store that I bought Furniture from and they have a lot of options in the best price I would give 10 stars ⭐️
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August 2023 by Kashif Idrees
One of the worst experience with them.Especially owner of the business Dont know how to talk with their customer.He was behaving like a rude person and unethical style.Talking only in perceptions.I will give them only 1 star because employees are good bit the owner was fraud and totally careless person.One of the tragic experince to listen him and his abusive language.
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July 2023 by Briana Ramgeet
I was taking a walk one day and came across this furniture store. I walked in, picked out what I liked, and easily made a deposit. Management was very communicative throughout the entire process. The first set was damaged but was quickly replaced and came earlier than expected on a holiday! Plus, everything was already assembled. All I had to do was take it out of the box!
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May 2023 by Alejandra Amaya
Love this company! Henna is such a kind, helpful and patience lady. The best service and quality in their furnitureHighly recommended!Delivery on time and the bed set is gorgeous!
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May 2023 by Shama Perveen
Amazing service, great quality furniture, helpful staff and great prices.
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May 2023 by kawtar ben
Worst place to get ur furniture. They sold me damaged furniture and missing parts. I don't recommend this place.
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January 2023 by Andrea Nguyen
I have been waiting almost a month for a replacement sofa because the one that was delivered was damaged. I didn’t even get a call for an update, I had to call them and them tell me “it was out of stock so they had to wait” do not waste your money and time with this place.Update: I was told I was going to get an upgrade due to the inconvenience and I got my original order and all they can do is apologize and offer me a rug…DO NOT WASTE YOUR TIME AND MONEY HERE
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January 2023 by Asem Abusalim
“Design is not just what it looks like and feels like. Design is how it works” – Steve JobsThey got the design the quality the priceIt’s the place for furniture one stop u get everything you wantProfessional team and fast delivery
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January 2023 by Barry Kevorkian
“Loan shark” style salesmanship. I asked for an order to be canceled in less than 24hours and was denied. I asked in person about the return policy and was never explained that I couldn’t cancel my order if I changed my mind prior to delivery or within 24hours. Luckily, consumer affairs has agreed to help me. Will never shop here again. Definitely reporting my experience to Better business bureau as well. -Tyana
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January 2023 by Kenzi Foufa
poor service they don't know how to communicate with customer ,this is last time i buy from them and I west my time and my money very bad experience
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December 2022 by GAB12IEL
I should've read the reviews before purchasing from here. I've been waiting 3 weeks for a sectional sofa, all they can do is apologize. Keep giving me excuse after excuse. I paid full price and sadly i cant get a refund. Don't waste your time and money in this place.
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December 2022 by Gabriel S.
I should've read the reviews before purchasing from here. I've been waiting 3 weeks for a sectional sofa, all they can do is apologize. Keep giving me excuse after excuse. I paid full price and sadly i cant get a refund. Don't waste your time and money in this place.
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October 2022 by Ruben Hargett
I bought furniture from this location and the furniture was pretty good. The furniture salesman EK was very gracious and he had good customer service skills. If I were to purchase any furniture in the future I would definitely go back to furniture direct.
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November 2021 by Isaac Mor
Poor service and quality. I told them my bed was broken and they blamed my floors lol. They offered no solution to fix the issue and told me to put cardboard under the bed so it slides around. I'm like what! I don't want it to slide around and don't want to use cardboard because the furniture is already made of cardboard with a cheap sticker facade. Don't ever go here because all they want is your money! Oh, there's more but you get the idea.
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October 2021 by Vicky Vargas
I purchased my furniture from soho in journal square! But they are a 3rd party due to my furniture came from furniture direct! My experience with furniture direct in Duncan Ave was much better than dealing with the seller guy in soho! I had my sofa delivered today and the movers were very nice and went out of their way to please me. I'm still waiting for my recliner but for now I'm happy
