Duane Reade is a New York pharmacy with many convenient locations for prescriptions, health, wellness, and beauty needs. Reviews note the store has a good stock of items and great deals all year, and it has everything people need. However, the store is described as being in disrepair and going through a noticeable metamorphosis. Feedback on the pharmacy is mixed. Some customers find the pharmacy staff incredibly helpful, friendly, and willing to go above and beyond, making them feel comforted. Others feel the pharmacy is severely lacking in customer service, creating a sense of uneasiness. The store is often busy due to its location.
A lot of things are locked up and they are very understaffed so no one comes to unlock things when you press the button, so often I leave without buying things I otherwise would have.
August 2025
Pharmacy wait is horrendous. Next time I will just get things filled on Amazon instead.
August 2025
The pharmacy is absolutely terrible. The chief pharmacist is a nightmare to deal with and doesn't seem to care about people in need for medication.
