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December 2023 by Altagracia Gonzalez
The worst branch, oh in Jersey City Nj, the worst customer service oh.? They can't even help you with a simple question... And even worse if you lose your card.?I don't recommend it.. At least this branch .
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August 2023 by Dan
Very nice Bank, and great service! Friendly and helpful Tellers, two ATM's right when you walk in.Great experience as usual with Chase!
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July 2023 by Jenny
I am not satisfied with the baker's service
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April 2023 by Christian N
Horrible service, literally the most inept and unprofessional experience at any bank I’ve ever had in my 35 years of banking in Hudson county. Unprofessional and not very bright salaried workers sitting behind some of those “customer service” desks.
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January 2023 by Abhijit Naik
Okay service. Good location. No lockers. Spanish speaking bankers available. Have Saturday hours as well. Good bakery couple of building away from chase atm.
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October 2022 by Michelle Christensen
Avoid this Chase if possible. There is always a wait and staff tells you incorrect things that cause weeks delay in processing. Nirmala the assistant VP of the branch, told us she would call us when our request was processed and she never did. When we followed up she told us she had forgot, but that the next appointment available was a week away. You would think since it was multiple mistakes on their end they would prioritize our appointments but that’s clearly not the case.
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October 2021 by Josh-L Melendez
Worse staff ever. Worst bank ever. My chase acc was hacked and 18k was stolen from me and the staff and chase itself are not helpful.
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October 2021 by Elizabeth Windau
This branch has provided horrible or nonexistent service 3 times; I’ll never be back even though it’s my local branch
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May 2021 by jugal vaidya
I had an appointment with Mrs. Katherine Perez for opening a bank account. She had been really helpful throughout the process. Overall, my experience was really good.
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April 2021 by Tracy Wierciuch
The people are very nice and very respectful I don't have no problems at all and in bayonne they are very nice to me the chase bank workers are very nice people I gave them 10 stars ??
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January 2021 by Derek Tietze
The people at this branch are friendly and want to be helpful, at least every one I spoke to was. Unfortunately, what would otherwise be a good bank is hamstrung by issues. Appointments made online don't go through. Their systems go down.Do you want bank services? Too bad. Just try calling them, right now, and you'll see how their customer service is when the phone goes straight not even to voicemail but to "try calling again later." I tried to get service from this bank for 2 weeks before giving up. I can only assume there is something seriously wrong on a management level.TL;DR Great people, poorly managed.
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December 2020 by Laura McDonald
This bank has really improved these past 4 years. I actually considered Switching banks back then but I love the Chase App. Now I love banking there. There is rarely a line, greeters are sure to make sure that every customer is attended to quickly. I have even used their personal bankers, (Luis Lozada is great...so professional and attentive) and they always call me back promptly when I need help. Keep uo the great job Chase on Central!
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November 2020 by Morena Humanas
One of the worse Chase bank locations in the area. Awful staff that fail to provide basic bank services. Plus, they have a terribly designed location with a cramped ATM area when busy. Avoid this bank!
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November 2020 by Ashlin hope
this branch is completely unprofessional and disrespectful. i went in trying to find answers and i got turned away. i then called to speak with a manager about how i was treated and he was extremely rude and ended up hanging up the phone on me while i was speaking. DO NOT GO HERE! find another bank! it’ll be worth it.
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November 2020 by Jessica Isaacs
Friendly employees. Always remember customers’ names. Helpful.
