-
October 2023 by Haribabu K
Great! I visited this branch for getting the coins and the teller has guided me there and overall the process was so simple like withdrawing money from an ATM
-
October 2023 by Deepesh Jami
I will highly recommend this branch,I received a really great service at this bank. I had an appointment at 3pm with the banker Nirmala Parel but I reached 30 mins late, Even though I was late Nirmala Patel processed my account opening really fast and the hospitality was great! She clearly explained all my doubts and guided me through all the processes. I had a great experience opening an account here!?
-
September 2023 by dp ak
They don’t really provide much help. As soon as you ask for receipts on why you were charged certain amount, they ask you to call chase and resolve it. They can only do the basics. Now I understand who a lot of customers show frustration at this chase location. I have visited many chase branches and have had the worst experience at this branch. They need to train the employees and the managers on how to resolve problem and not just ask them to call chase and resolve it by ourselves.
-
June 2023 by Carolina Rojas
Rosa Bastidas provides the worst customer service at this location I regret reffering my brother and sister and law here, I would suggest either going to another branch the central ave one is much better or just try PNC bank in Journal square they are always warm and friendly and have time to help their clients.
-
February 2023 by Shenay Crawford
I was treated very pleasantly during my visit at this Chase branch. I was assisted almost immediate by a banker, and Mohamed was diligent and efficient in the way in which he helped me. I had just a small window of time to be helped, as I came to this location during my short lunch period, and was assisted in a timely manner which allowed for me to make it back to work on time. Much obliged!
-
February 2023 by L PATEL
The best customer service I ever got from CHASE. Thank you Nicolata, not sure if that was her name, but super professional and funny lady.
-
February 2023 by Norwing Tercero
Excellent service. Super friendly. Highly recommended
-
February 2023 by Natalie Melendez
The manager is very professional and helpful, I appreciate the Venezuelan girl that helped me and the tellers. They were very quick to figure out the best solution for me . I can’t imagine why they would have poor reviews they’ve always been helpful for the past 3 years that I have gone to this chase. I will keep coming here .
-
February 2023 by abidar omar
I like Chase, but this place has the worst customer service ?!!
-
February 2023 by Fatima Inekidene
Worst bank to go to, bad customer service
-
October 2022 by Pha'nom Samuel
Chase as a company is great, but this location specifically has very talented bankers, I always leave this branch feeling accomplished.
-
August 2022 by Sastry aditya
There is an African American lady who is very helpful. Except for her everyone else in that branch are extremely rude and unhelpful. They talk over you. They don't listen to you when you ask them any questions. They are gossiping about other customers right Infront of you.
-
August 2022 by David S Mandel
Convenient branch, but sometimes a nightmare to get a parking spot.
-
January 2022 by Susana Zelaya Rivera
I am new to the area and wanted to open a checking account w/ Chase. I was serviced by Rosa Bastidas, she was lovely to work with and very welcoming! Absolutely loved her customer service and she was very informative and showed me different features on the mobile app. If you go here please request Rosa, she was wonderful and really knew a lot of information!
-
January 2022 by Owance “owancejackie” Jackie
Chase bank has a friendly staff and helpful. They don’t give you coins if you need them. ?
