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August 2024 by Bono Y
shopping carts are terrible!! 2 out of 3 are broken. There is no one inside to ask questions or help you when you can't find the product. The product range is small and of poor quality. Comparing it to Costco would be disrespectful to Costco. There are not enough employees and the ones that do are indifferent.?
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August 2024 by Ferney Mora
They don’t respect de drivers time, 8 hours waiting to be unloaded
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August 2024 by Carla JS
1. People are obviously buying in bulk, but management can’t even provide some functioning carts for better shopping experience.
2. A cashier double charged us for an item and the checker didn’t even bother to inform us, so better to check your receipts before leaving the place as they cannot work w complete integrity!
3. Bread loaf doesn’t have expiration date, so it can placed on a shelf for a month?
Will never go back to this place again.
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July 2024 by Daniel S
Potential FRAUD/Incorrect billing at BJ's Luis Munoz Marin BLVD Jersey City Branch. Suspicious Behavior.
1. Upon checking the bill again at home, we realized that we were double charged for Poland Spring Water $8.29. Poor service. The checker did not do a proper job. We lodged an inquiry with Management.
2. Unsafe location - random black folks asking if you'd like to take an unlicensed taxi/uber. Dangerous for single woman.
3. Trolleys were spoilt. We can spend $700 here but trolleys can't be fixed? America corporates, wake the F up!
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July 2024 by Mitchell Granovsky
Predatory parking scam $180, running for over two decades, giving kickbacks to the tows.
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July 2024 by Nieves Sanchez
Hello BJ’s Team,
I wanted to let you know that I love shopping at this BJ’s and visit daily. However, I would like to request that you restock the Carbonell Extra Virgin Olive Oil 2L. It’s the only oil I use, and I really need it to be available again.
May I kindly ask if you could make this happen? I would really appreciate it.
Thank you for your attention to this matter :)
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July 2024 by Zara Barkai
The stuff at customer service the manager all of them are rude and disrespectful I’ll never come back at BJ’s again.
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July 2024 by Jimmy
It’s a ‘big box’ BJ Membership Club. The stock is not as extensive as other BJ’s and I am guessing because Jersey City apts and houses have limited space so the large items are not as popular at this location. Other than that it carries the same items as the other BJ’s.
There is an optical dept up at the front if you already have a script. An optometrist is not available here so you will need to have your eye test elsewhere. Prices are reasonable for their glasses.
The auto dept does the typical tire services and prices are somewhat competitive.
There used to be a Dunkin’ inside for a few years but it permanently closed in the Spring of ‘24. That was a nice treat to be able to drink a cup of joe while shopping.
The PARKING LOT is terrible before the construction where the old Bed Bath & Beyond was located and now it is awful. Shop Rite lost more than half of its parking spots so many shoppers park at BJ’s side, and when you try to visit on the busy weekends you may experience parking rage with other drivers.
Overall it is worth its membership especially if you have a family of four or more ?
According to a BJ’s manager it has a building lease until ~2029. Let’s see what happens when Shop-Rite moves across the parking lot ?♂️
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July 2024 by Brittany Morgan
If you are a truck driver delivering here BEWARE. They set delivery times for early in the morning when they aren’t even open. The “department manager” Damon is an ignorant and rude individual who talks to you like garbage and leaves you to sit there for hours and offloads other trucks that get there after you first. Worst place. BJs should be ashamed of themselves for having people like that working for their company. The store manager was of no help either and just told my driver to complain to the broker about it. Very unprofessional.
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June 2024 by Charles S
One staff at customer service desk was a complete jerk today with the way he handled the issue like a child and looked at me as though I was a thief. Wow! Been going there for over 20 years now but today concluded my last day with BJS.
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May 2024 by Leon Cal
Rude check out staff
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May 2024 by Rosario De Medici
This place has everything you need. From food to toiletries to electronics to furnitures. And the prices are great in terms of savings. If you're looking to buy in bulk and save money, BJ's is the place to shop at. And the place is clean and easy to navigate through. I give it two thumbs up!!!
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April 2024 by Sigsby Cheatham
BJ'S sell in bulk. A pleasant experience for both quick and extended shopping.
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March 2024 by Andrew 100k
I recently had the pleasure of being assisted by John, a cashier at BJ's, and I must say, my experience was nothing short of exceptional. From start to finish, John exhibited professionalism, efficiency, and a genuine dedication to customer satisfaction.
Upon approaching the checkout counter, John greeted me warmly with a friendly smile, instantly putting me at ease. His positive demeanor and attentive attitude made the entire transaction process seamless and enjoyable. Despite a busy store environment, John remained calm and focused, ensuring that each customer received personalized attention.
Not only was John efficient in scanning and processing my items, but he also took the time to engage in polite conversation, making me feel valued as a customer. His product knowledge was impressive, as he effortlessly answered my inquiries and provided helpful recommendations.
Furthermore, John's attention to detail was evident as he carefully checked each item for accuracy, ensuring that my purchase was error-free. His commitment to excellence truly sets him apart as a standout employee at BJ's.
Overall, my interaction with John left a lasting impression, and I left BJ's feeling thoroughly satisfied with my shopping experience. His exceptional service, coupled with his friendly demeanor, has undoubtedly earned my loyalty as a customer. I highly recommend John to anyone seeking a pleasant and efficient checkout experience at BJ's.
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February 2024 by Kizo
Jersey City BJ’s Great spot for house essentials, everything you need and more. Professional and polite employees become member and see for your self how much you miss all this time
