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January 2024 by claudia velasquez
The products are excellent and smell delicious.
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January 2024 by Theresa H.
Awful service. Long line during lunch hour and only one register open. Two people going through a binder doing a job one person could do.
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January 2024 by Ghoufrane
I had an incredibly delightful experience at this place! Rosemarie and Shaun were exceptional in assisting me to select the ideal scented candle that complemented my gift perfectly. I recommend this location without any hesitation!
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January 2024 by Boris Luis
The worst costumer service ever in BBW, they should train better their staff.
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January 2024 by Raquel Rodriguez
They had an awesome sale customer service was the best
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October 2023 by Christine Hriczko
Very nice products. Nice staff too.
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October 2023 by atail only
One staff was rude. I was trying to find a product and she gave me the wrong direction with a bad attitude. I can’t feel the joy of all the nice things I bought that day.
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September 2023 by LK KL
I agree with quite a few other reviews here, there is an employee not sure the name but every single time I have gone in there to buy, there is this employee, female, who sees me then does this every time. I wait in line with my items, wait because only 1 cashier is there. As soon as I step, literally step towards the cashier after waiting , this "manager" I was told she was one, looks at me laughs and smiles broadly then takes immediately the customer who just came to the line. She smirks again. Not sure why but she obviously has some issues. But please keep an employee who treats paying customers, for literally over 25 yrs, so unprofessionally and filled with spite. No amount of training can change this older individual who has obvious cultural issues with customers...good luck with choosing the best of the worst to manage a highly visible location.
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September 2023 by Lorena Rodríguez
Emely store associate was very kind and provided excellent customer service ? thank you and all the workers here ?
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August 2023 by Marianne W.
Many a time I visited this Bath & Body Works store when I would shop at this mall. It's a typical Bath & Body Works. I'm not sure why the lousy reviews. I'm not visiting this Jersey City location anymore since Cheesecake Factory opened here in Queens. If I return to this location I'll be sure to take photos!
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July 2023 by M P
This is place is really good for the fragrances purchases. The staff here are very much helpful
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July 2023 by Melanin Trackstar
For years I’ve been going to bath and body and Derick pops out from the rest of the team. Derick is extremely knowledgeable about the products and did his very best with finding gifts for my mother’s birthday. He went above and beyond while helping 5 other customers! Very impressed with his skills, he should be promoted.
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June 2023 by Yanique Leslie
Sale associates were very nice and friendly. All smiles and helpful.
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May 2023 by D. T.
They have this awesome new candle called "Sweet Tea Lemonade"...it's Divine. And don't miss the big sale 6/3 ?
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April 2023 by Vikram B.
I went to pickup my order and they didn't have the item in stock. Granted I went before I got the email to come pickup the items, but the store associate said he would process my order. I was nothing but polite and I was spoken to rudely by the associate, while trying to get a coupon refunded for the missing item.