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March 2024 by barbara keegan
Every single branch of TD BANK has excellent customer service. Very courteous, friendly and helpful stsff.
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February 2024 by house search
Young Lady in the customer service is very short tempered, does not treat customers properly, she behaves as if she is doing a favor, creates an environment to not ask questions, always unwilling to work, too much of attitude, I hope someone reviews all the reviews for this location and replace people or send them to training on how to behave with customers.
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December 2023 by RadioGlow
Beyond unprofessional, I had a 6 day hold on a check from my job of three years. Went to the bank to clarify the issue. The teller told me not to worry they can wave the wait time and to have a seat. After waiting for almost a full hour, I finally got to sit with another representative only for her to immediately tell me there's nothing they can do and basically waved me out. The time sitting at the desk was no more than 5 minutes with ZERO solutions offered. Miserable experience 0 stars.
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November 2023 by joe ma
Terrible bank, one person at counter takes forever and they walk around having conversations with other employees. While your standing there for 10minutes waiting to be helped
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August 2023 by Sarah M.
Customer service EXTREMELY RUDE from the people working at desks n their one AtM machine always broken. I went to deposit cash before midnight after working a 12 hour shift both Monday and Tues, both days it was not accepting cash. I was charged two OD fees equal 70$. I went to talk to chubby lady with short hair in last desk On right in last row. Not only did she refuse to refund me the money because her machines were full,She had audacity to say if account wasn’t negative I would reverse fees. Dumbest comment ever as I wouldn’t get OD fee if it wasn’t negative! Then she said TD has already refunded me like 100$ this year and that’s all I get!That’s like hospital saying “ nopeU been sick 3x this year can’t take u cause you reached sick limit. She doesn’t know why that money was reversed in first place which was another TD error. She was rude n snotty whole time n insulting, basically telling me if I had more money then I’dBe treated better!Well I called TD app on phone and the nice man reversed both fees saying yes it’s their fault and how the lady lied to me and was appalled by herBehavior and comments saying “you never kno what people areGoing through today, it’s very hard right now “ n apologized profusely for this Karens rude N unprofessional behavior.
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May 2023 by Jair Gonzalez
Only has 1 ATM machine, and it's always crashing or someone working on it
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April 2023 by Maggie Loughlin
The WORST customer service at this location!! I drive out of my way to another branch normally. Went today to make a deposit in my husband's account with hisdeposit slip. Told I can't do it, not on acct. I asked for money back, went to East Brunswick, no issues, asked for my ID and done!! Not like I was trying to withdraw money. They are just rude in Jamesburg branch. Corporate was notified about ongoing issue there.
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October 2022 by Maria Corredera
The wait to get a new ATM card is crazy. Go to another location. Everytime I come is the same issue. Been here for 45 min I believe it should take an hour or more at the rate we are going.
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January 2022 by Sung Hong
I normally go through the drive thru. Never an issue. The young lady that is usually there in the mornings at the window is always friendly and professional.
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September 2021 by John Pillepich
Amara at the drive-up was very friendly and helpful.
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September 2021 by Cindy Foresta
Don’t go through the drive through it took me 45 minutes to make a withdrawal. Slow and unhelpful.
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August 2020 by Debbie Tabori
Worst hours ever. Used to be great. Absolutely no reason the drive thru can't be open later.
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February 2020 by Shadow Jenkins
I visited this Bank earlier this week and I was count by Briana Whelan.
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September 2018 by Kathy Leonard
I can't believe there is only one person who can help customers who need more than a teller
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June 2018 by Sarah Elizabeth
The service here is terrible, they're always rude. Every other location is better than this one