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May 2023 by Charline R.
Watch out!!!! This ShopRite has the highest prices!! The howell location is cheaper!! Also when we buy food it's always stale or old no matter the date! I'm so annoyed with this place and it sucks cause it's close to me..... shame on this place for taking advantage of its loyal customers. I will definitely have someone looking into this!
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April 2023 by Jeffrey L.
Came from North Jersey to Jackson 14 years ago, I am located in the middle of several ShopRites, 30 minutes to all, Manchester, East Windsor, Market Place, Howell, Freehold, and Jackson. I tend to stop at Freehold often as it is closer through my commute, very nice smaller store, as I've shopped all these ShopRite's, my favorite is the Marketplace ShopRite, Hamilton. It seems to be the cleanest and best stocked of all the ShopRite's, the management runs it very well. All others seem to be the same, expect no more, but definitely expect no less, all run very well.My least favorite store, now under New Ownership, is the Jackson store, we begin using Shop At Home during the pandemic, it worked very well! But under previous management! Now using Shop At Home is problematic, as week after week many of the advertised products, again "MANY" are claimed to be "Not Available", though advertised in the circulars, most commonly replaced & Up-Sold with more pricey products. Of course, we received phone calls first, lol. Many times I've gone into store at time of Pick-Up, only to find the advertised circular products myself. There can be no excuse except for Poor Management. Employees only do what is requested of them, very few do more than that. Of course without proper incentive, how can people take pride in their work.Management needs to acknowledge these problems respond to reviews and make Proper Corrections. I firmly believe in supporting the local establishments and keep business in town, for over 2years now I can almost not justify that. Under the previous ownership, Department Managers worked diligently to correct and satisfy clients. It seems now there's an apathetic tone. Being in business management for many years and running a two location small business for over 30 years. It seems these gaps should be simple to plug. Let's see if anything changes or gets a response. TBD.
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February 2023 by Diane P.
I can no longer shop here after 33 years !!!!! My family is vegan / vegetarians.The produce department is dirty, old produce, melted, melded and not rotated. I had the displeasure of introducing my concerns to the produce manager today(2/16 at 2:00pm). He proceeded to overtalk me, then told me the discolored brownish-green , soft, wilted, broccoli pile was actually purple broccoli. No, it was rotten!!!! I Why does Shop Rite in Howell and Freehold have such nice produce ???? I finally left the store, couldn't even buy lemons,The store has been on a downward spiral since the summer.
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November 2022 by Lori
Very nice staff and very helpful. Much better prices than the big chains.
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November 2022 by L A
Very nice staff and very helpful. Much better prices than the big chains.
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October 2022 by Lori A
Very nice staff and very helpful. Much better prices than the big chains.
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September 2022 by Singing C.
This plac was horrible! I had 3 abortions here and the baby still lived. Matter a fact one baby is now dating John cena. Another one is living In my base meant and the last one is on the streets selling her body for money. The service here was trash they didn't even ask me if I was allergic to anything. They rubbed peanut butter on my pussy lips. And shoved mayo up my ass cheeks. After that I had to go to the er. And I had to spend $4000 to get myself better. The picture below is the aftermath
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August 2022 by Linda K.
I have been shopping in the Jackson Shop Rite for 15 years and NEVER had an issue! Now I do. The fish manager, who has been there since November, has a HUGE attitude problem AND POOR CUSTOMER INTERACTION. I requested a piece of cod - 1/2 - 3/4 of a pound. He began to VERY loudly lecture me (in front of other customers waiting to be served) about how he couldn't trim a piece - I had to buy the entire piece - which was huge! I explained that for as long as I have been purchasing fish there other managers have been VERY ACCOMMODATING. When I get my fish for free, I would have to accept what I am given - when I'm paying, I should get what I expect and want. He said you only want the thick part, right? I said yes, that's what I usually buy. He than asked what should do with the part he trimmed off. I told him to bring it home to his wife, when I was really tempted to tell him what he should do with it !!! His lecture continued and he cut me a piece. After I completed me shopping and paid I went to the courtesy counter and asked for the manager. Mr. Ackerman totally agreed that the fish manager SHOULD READILY AGREE TO GIVE ME WHAT I WANTED. I asked if I could accompany him back to the fish department while he spoke to the manager. The fish manager responded "I gave her what she wanted" (but failed to say that he told me it was the last time he would give me what I requested! Mr. Ackerman alluded to the fact that he has had a problem with this fish manager before. The Shop Rite on Rt. 9 is a little bit further to shop in, but I have dealt with their fish manager previously and he was more than happy to accommodate me! This will be my last venture to the Jackson store. If there have been prior issues with this manager, why is he allowed to remain in this position and ABUSE CSTOMERS?
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June 2022 by Dianne B.
It seems to me that since the new bag law has gone into affect that the checkout people do not want to bag. I actually had to ASK the checkout girl (Cait) if she was going to bag my groceries. She just stood there and looked at me. Then she had an attitude. WAIT, Isn't part of your job description? Cashier/ bagger. If this new management of Shop Rite Jackson doesn't improve with courtesy for the customer, I will shop somewhere else. I have been shopping at Shop Rite stores for 51 years. It is stressful enough shopping with the inflated prices that are being shoved down our throats, and also putting up with the poor attitudes of the employees. I was also told that I had to go to the courtesy counter for stamps. Ok I get that. Then I asked for change of a $20, I got "we don't give change". I'm sorry but I don't see any courtesy here. Bring back Perlmutter!!
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November 2021 by Nicholas G.
Massive place but I think that is typical for the suburbs. They have everything you need in here but need a map to know where to find things. The produce section is usually pretty clean and they do a nice job at the deli counter as well. There sometimes is a line but it moves quick. The bakery section also has a bunch of cakes/pastries that I usually get as well. The croissants and chocolate chip cookies are my jam. ShopRite does it right!
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May 2021 by Mark M.
Jackson shoprite Pharnacy terrible irresponsible my doctor put Perscription at 12:30 got there around 1:30 told they had get meds from another shoprite be in the store by 5 p well 5 p came and new crew was on she stated the crew at 3 p left no notes to what was done so she had call her at hone this right here is irresponsible for pharmacy handle meds not care so found out it's at Toms River store and person never delivered it going on 6 hrs now and told me we will deliver it on Tuesday this crazy terrible do not put your Perscription speacialist if it's pain meds in this place these people do not care what so ever so had cvs call for Perscription send over I had my meds in 9 minutes I recommended to go cvs do not deal with Jackson Pharnacy bunch irresponsible people behind counter there and they have attitudes big change since 20 years ago where there all friendly there with no problems at that time . This place sucks now.
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May 2021 by Chris A.
Typical shop rite you'd expect. Large store, clean and very nice staff. Great place to get groceries
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December 2020 by Michael N.
A typically clogged and confusing New Jersey ShopRite where 60 inch flatscreens and wilted red leaf lettuce compete for limited space and attention. The back-end is a pallet jungle featuring skyscrapers of cola, stewed tomatoes and angel hair pasta making the space largely unnavigable. Adding insult, the front-end is a deranged hedgerow of sheets, beach balls and pressure cookers forcing me to run the gauntlet when all I want to do is pay. Three stars for an excellent selection of prepared foods, strong supply chains during the pandemic and the usual demerits for uniformly lousy produce and severe pricing on center aisle staples. ShopRite is everywhere in New Jersey and like an infestation of bad tattoos at the shore, impossible to avoid - even though I'd love to.
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November 2020 by Nicole L.
Would give lower if possible. Sheets that were advised were in the wrong spot (full sheet in queen section). Grabbed it, realized it when I was putting it into my car and went directly back to customer service. Nasty worker there said no returns no matter what. Said it was the store's fault, said too bad. I could understand if it was food, if it was open, or even taken out. Completely ridiculous.
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October 2020 by M M.
My literal definition of average. Some times they've got cheap meats. Selection could use work all around. Could be worse though.