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January 2024 by Sam Lewis
They were able to meet my needs while I had my vehicle serviced. They live up to everything that they advised the service staff were very friendly. Hassle free and they made the process easy. Return of the vehicle also was very easy to do. Didn't spend time waiting for a long return process was able to drop it off and leave with in 10 minutes.
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December 2023 by Maria Tureaud
Top-notch customer service! The entire team was incredible
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December 2023 by Mariya Reva
I had an amazing experience, serviced by Chris. Very professional, positive customer service. In the world of deteriorating customer service, it is refreshing to receive excellent experience. They deserve 6 stars!
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December 2023 by Nesanel Steinberg
Kyle was a huge helpBesides the great service he gave me, he had a huge simile and was so nice.
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November 2023 by Nechama Gettinger
Chris was great in guiding us and setting us up with our perfect rental van!
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September 2023 by Jeff Hagan
I do monthly rentals with Enterprise of Jackson NJ. Every vehicle I get is top notch and the service is excellent. I would recommend this branch to anyone who needs to rent a vehicle.
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August 2023 by Paul Wang
I highly recommend the Enterprise Rent-A-Car. Kyle Chapman was so nice, and you should always look for him to get your car rental.
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July 2023 by Anthony Cardace
Chris was AwesomeI needed a car same day and he made it happen. The rest of the team are great, they work together as a team to get things done.
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July 2023 by Busta Pool
Really good employees, very professional and kind. Super easy to work with, suggest this place, always advise to schedule visit ofcourse, shout out to kyle! As well as the manager
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March 2023 by Rachel HorowitZ
My first rental with this location was awful. I called to make the reservation and spoke with a member of the Enterprise team. They were able to secure my reservation of a small compact car almost immediately. I was impressed with the ease of the process. A few hours later, I received a call to confirm my reservation and was informed I needed to provide a copy of a utility bill to rent a car, a major piece of information left out when I made the reservation. I explained to the clerk multiple times that I lived with my parents and do not have utilities in my name. He informed me I would not be able to rent from them. Eventually, he spoke with a “manager who said I could provide a valid car insurance bill with my current address. At that point, I was happy and expected things to run smoothly at check in. I was sadly mistaken.I arrived a bit early and enterprise informed me they did not have a small car available. My choices were a Kia Soul or a Hyundai Sonata for an extra $4/day. I chose the Soul since money is always a concern although it is a subcompact SUV . I explained I drive 40 miles to work so it was imperative I had a fuel efficient car. I received a survey from Enterprise and immediately received a call to discuss all my concerns. their solution was I could return the car with an empty tank of gas rather than 3/4 full as per my rental agreement. They also stated we’d discuss further since I was at work and didn’t have time to go into detail. I have yet to hear back from the company.I ended up having to rent from this location a second time the following week. Once again, I rented a small car and received a Dodge Charger. Although it’s still a sedan, it’s not small or compact. Again, they gave me a gas guzzler and this time, I had to fill the tank upon return as per the rental agreement. I have tried to contact this company more than once without success.
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March 2023 by Sarah Wieboldt
Kyle at the Bennetts Mills location made this process such a breeze. I was panicking when my own car wasn’t going to be on the road in time for me to start my new job and not only was this process quick, it was shockingly painless. My first time ever renting a car and if I ever need to again, I’ll know where to go. Kyle was informative, helpful and got me in a car and on my way quickly and efficiently. The drop off process was just as positive of an experience.
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February 2023 by bily soto
I rented a van from Enterprise at the airport coming from overseas, and return it at their office in Jackson. Everything went smooth. Quick inspection, hand shake and goodbye. In and out quickly without giving me any delays. Perfect when you are short of time! Thanks !
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February 2023 by Ang K
Great customer service, was Very pleased with my vehicle
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January 2023 by Dana Muchmore
Rented a SUV for my daughter this past week and I have to say the people are so nice they made renting the SUV super easy and we were in and out in no time at all. Definitely recommend going to this Jackson location if looking to rent!!
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November 2022 by Candy Caine
Very nice the two people I spoke with were very pleasant and knew their jobs well, just great people to speak with, thank you Enterprise for having a very nice staff, USAA picked a good place for my rental
