February 2020 by Ruqayyah Suliman
The physical therapist herself was very nice. The type of physical therapy that was given I don’t believe was done often so she did not seem to be very experienced with it. The front desk staff never returned my calls to schedule an appointment. Their communication was very poor. There’s always an issue with scheduling. Messages were never relayed. I’ve been waiting over a year to continue my therapy. Every time I call I’m told I will get a returned phone call. It has not happened yet. I am very disappointed and completely unsatisfied with their customer/ patient service.
