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“Alexandra was very kind, she helped me with everything, I will say this to my friends and family. The best service I have ever had in a metro store. Thank you very much, Alexandra.”
“Manager was very polite, wonderful discounts, and conversation. Andy is the store managers name. I definitely didn’t leave without a new IPhone 16 ProMax. Thank you Andy!!!!”
“The worker here was very helpful and answered all my questions with no problem. I would definitely recommend this store for anyone who's looking to buy a phone.”
“Bryan is great. Thank you Brian for handling and resolving my issue with patience and respect which was caused by a representative prior.Alexa is kind and sweet.”
“The young woman was Latina, helpful and nice. She gave additional helpful information I did not request, but it was good to learn what she said about by phone contract.”
“They actually cool and will help you out. Few stores exist like this. Especially phone stores. Best metro I've been to for 14 years. Who ever is the hiring manager keep doing your thing”
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
“Came in for a whatsapp issue and to transfer contacts and very helpful and patience . Got my pictures and contacts . I was worry do to I didn't buy the device in this location . Very nice ppl . Thanks you ¹”
“Went into store very polite, explained my situation. The guy worked on my phone while helping other customers. He was very patient with tech support he had on the line, two different conversations going on at the same time. When he was suggesting I take my phone back and get a new one it started to work. He activated my SIM card by placing it in another phone then back in mine before that I could only get the internet while I was in my home from my own WIFI, THANKS again ZAKI...”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
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“12/27/25: the customer service was top tier. They were able to help with me a very pertinent issue while also servicing others. Their attention to detail is unmatched.”