Shipping Centers in Howell, NJ

“How odd it feels to rate a post office but the experience here just had to be noted! This place is the most efficient and pleasant post office our family has experienced. Service for 2 children’s passports including photos. Appointments easily made online and promptly assisted once we arrived. The staff (2 ladies) were so warm and patient, made the experience fun for our kids, way less stressful for us parents. But on top of the manner, these 2 were an efficient team! Communication top notch to help move us and other clients along, detailed paperwork reviewed thoroughly and quickly, passports arrived quickly without issue. Truly a great office and wonderful staff!”

“I entered the Howell Staples store seeking direct assistance to copy photos for an ancestor wall in my home. I was at an important phase in the project, and I needed the support of someone on staff who was well-versed, patient, and could provide suggestions. How fortunate for me that, Lelaine, the store Assistant Manager stepped in to assist me. WOW! Talk about someone focused, professionally competent, patient, and courteous. Lelaine was all that, and, as it's said, "A side of fries!" I left the store with more than I could have hoped for with the quality of the photos and food for thought she provided regarding completing the ancestor wall in my home. I am so grateful that Lelaine stepped in to provide me with GOLD STAR customer service!

I would also like to thank a young man, Sebastian, who was the employee that initially approached me. Although other customers were seeking his attention he took the time to provide courteous initial assistance before Lelaine stepped in to contribute her expertise and complete the service needed.

GO, TEAM!!!”

“I rate this PO at a 5 star for the simple reason that they are understaffed and still do a great job. Yes it's crowded sometimes but the counter people do take alot of abuse and sarcastic remarks from unpleasant customers who defenatly don't understand customer service and got nothing else to complain about. I'm a bulk shipper and drop off packages daily and weekly, sometimes I do need to wait in line but all the times I did, the counter person was always so nice and helpful. When I needed a supervisor they came out rather quick and did help me when I had some issues with tracking. Overall I want to tell everyone to just be patient and understand it's not the workers, it's the understaffed of the po. Remember, it's a small po with thousands of packages to be delivered, sorted etc...I have no issues and thank those who actually stay there Even through the tough times. I feel your pain as a customer so I Crack a joke with ya when I approach your desk! Keep up the good work...”