Post Offices in Howell, NJ

“This post office is so helpful and willing to answer all your questions without rushing you, Rachel was absolutely fantastic with helping me forward mail with a change of
address!!!”

“Neighborhood Post Office with good old fashioned customer service!! I remember a time when I was always sending stuff from my neighborhood Post Office in Gardena CA, the crazy post office parking lot soooo tiny, long lines, weighing packages even had a "post office box", lest we should forget tax season lines.....but for it all-- simply being treated like a customer that mattered. Fast forward to 2017-- Although some of that craziness has changed over the years, like my moving clear across the country to NJ, the exceptional service and dependability of the Postal service has not. My now neighborhood Post Office since 2013- provides the same awesome service, answers and help with a smile. Even in long Holidays lines, people deciding on what collectable stamps, how to use the automated stamp /label machine or picking up certified letters to what can ship and what cannot, I have always received top notch customer service. If you have not been to this Post Office you should. The Staff here is especially nice, I was just there yesterday afternoon I wanted to make sure that the box I was re-using to ship some stuff out was acceptable. The Post Lady behind the counter smiled asked how I was doing, how she could help, I explained my question, she checked all the markings, processed the mailing label, gave me my tracking receipt- DONE!!. and wished me a good day and in all of less then 10 minutes, I was on my way. Look, I know people now a days just don't use the Post Office like they used too, most don't use it for letters, they email, they don't mail bills, they pay bills online, or use one of the larger carrier service, but think about how much our Postal Service really moves our packages and letters from one place to another, but in all the years and changes -- they have not lost that personal touch. Anyway- get to know your local Postal office and postal carrier, they are great people and I have always been happy with the service here at the Howell location.”

“I rate this PO at a 5 star for the simple reason that they are understaffed and still do a great job. Yes it's crowded sometimes but the counter people do take alot of abuse and sarcastic remarks from unpleasant customers who defenatly don't understand customer service and got nothing else to complain about. I'm a bulk shipper and drop off packages daily and weekly, sometimes I do need to wait in line but all the times I did, the counter person was always so nice and helpful. When I needed a supervisor they came out rather quick and did help me when I had some issues with tracking. Overall I want to tell everyone to just be patient and understand it's not the workers, it's the understaffed of the po. Remember, it's a small po with thousands of packages to be delivered, sorted etc...I have no issues and thank those who actually stay there Even through the tough times. I feel your pain as a customer so I Crack a joke with ya when I approach your desk! Keep up the good work...”