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March 2024 by David
Beyond any Expectations!By dcimeFrom Long Branch, NJTo date, my entire existence has been placed in the activity of e-biking. Something I have always loved since way back with my first Mongoose BMX bike, I can remember the Redline Forks, Shimano brakes, gears, and petals. It was made of a Chromoly material, chrome color with red alloy accents I remember a big block of anodized aluminum with a handlebar. I remember that from so many years ago. But that was then and this, decades later, e-bikes such as Hiboy P6 are exciting and new! I did a lot of " homework" for weeks to finally find my fit, the Hiboy P6 Fat Tire e-bike! It was the knowledge and experience of the entire crew at B3 Bikes. At an exciting time like this, with technology merging with human input called electric assist. It's more of a "dirt bike" than on road with those fat 4" tires! It has dual disc brakes, a Bafang 750W brushless motor, quality components, Shimano 9-speed gears, and brakes with new, lighter anodized red petals. That's all great for me and checked all the boxes. The bike guys at B3 in Howell, NJ, are so amazing! If it weren't for them, I would still be searching! With the Hiboy P6 in stock locally about 25 minutes away, the pieces fit and I knew it was my time to dive in and make my move. I made that purchase and B3 Bikes professionally assembled everything. They delivered a bike to me that is powerful and still somewhat physically demanding. I choose to pedal more with a small assist from the big 750W motor as a better option to cruising at top speed. Dont get me wrong, riding at full bore electric is a blast at up to 30mph! It is so much fun an adult (or teen youth) can experience from the quality components, BMS (battery monitoring system), and brightly lit on-board status/battery monitor computer with odometer. Between the P6 e-bike and the master technicians at B3, I am so very happy! Can ya tell!? The bike is so much fun like nothing I've experienced since that childhood BMX bike. I recommend the Hiboy P6 wholeheartedly with anything in this price range. Also, it is very much suggested buying it from a pro shop as in B3 Bicycles. This way you can be assured that it's assembled professionally, and correctly no matter how "easy" it appears it should remain that way! A huge Thank You to the Pros at B3 Bicycles for answering all of my questions and providing a fantastic bike at a very competitive price! To Hiboy for creating such a fun and engaging e-bike with up to 5 power assist levels. It has too many quality components to list them all.B3 Bicycles is the place to go for the very best in quality, price and service. With so many very satisfied customers at B3 in Howell, It's a home run!!!
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March 2024 by Bernard Spanger
While on a bike trip I discovered that the bottom bracket on my green Giant Propel Advanced Pro was loose and might be eligible for a warranty frame replacement. Even though there is a Giant dealer 1/4 mile from my home, I needed a dealer who would go the extra mile for me with Giant, and I decided to drive over 60 miles to B3 Bikes in Howell instead. I do not regret this decision for a minute. Mike, Jarrad, Geraldo and crew took my case to Giant, escalated it as necessary, and eventually got me a brand new frame, and at the same time they took care of a Shimano crank recall for me. They convinced Giant to include a stem and a discount on the new handlebars (both required for the new frame), and Ian did a stellar job of building the new bike and getting it ready for another bike trip. It was a lengthy process dealing with Giant, but they kept me in the loop every step of the way. A metric century each way is a long way to drive every time I need a visit to my LBS, but I reckon I'll do it! This is a great bike shop with a great crew - friendly, helpful and knowledgeable, and I would give them more stars if I could!
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December 2023 by Alex
Went there to purchase a Park Tool spoke wrench and the exact tool that I was looking for was on their Park Tool display rack. Excellent inventory management. Thank you for all you do for the bicycle community. Much appreciated. Would do business in the future. Thank you
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December 2023 by austin delisa
Just picked up an E-bike from B3 and had a terrific experience! If I ever need to get my one of my bikes serviced, this is the only place I go. Thanks B3!
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December 2023 by Joel Braun
Great Bike Shop for sure! I purchased a Giant Hybrid bike from them back in 2020 and love it. I now am picking up a Giant Mountain Bike from them this week for my sons birthday. The owner Mike was super helpful years ago for me and friendly. His guys at the shop are very knowledgeable. Ian was awesome last week and helpful with assisting my son with making a decision on a Mountain Bike. He was explaining the pros and cons of each feature with high end bikes versus more affordable options that made more sense at this point for him!
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November 2023 by Ben Glauber
I am really impressed with the service I received in the bicycle shop! Ian fixed my bike on the spot with a big smile and without charging me! I will highly recommend this place for anyone looking for prompt and efficient service!!!
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August 2023 by Pam Eure
Customer service was non existent. My spouse and I entered the store to purchase a bike today. Associate opened the door for customers leaving the store as we were entering and did not say hello. My husband had to say hello to him. We looked around and he found the bike he loved. Associate went to the back of the store to walk around and ignore us. No excuse for him not to approach us. They only had 1 other customer in the store being assisted by someone else. No one ever approached us. My husband looked at me and said I don’t feel comfortable here let’s go. I would rather give some other store our hard earned money. Tip: service all of your customers! Not just ones based on local area.
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July 2023 by Avery Kahan
I never write reviews but really felt the need to express my appreciation to Mike, Mr. Lock and the entire knowlegeable staff (Ian, Jared, Ronaldo, Ect.) at B3. I have bought many bikes from B3 and have had very positive experiences. Whether I come in for service or a fitting, I'm am always well taken care of. B3 also has a massive selection of apparel and gear (got amazing shoes there!!). I highy recommend B3 for your next bike purchase or service.
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May 2023 by Sholem Egert
Great bike shop. Michael, Mr Lock, Ian and the whole team are all fantabulous!!! They are patient and answer any and all questions like you are their biggest customer. They are a great team.
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April 2023 by Daniel Stupar
Super knowledgeable and attentive bike loving staff. Mike and Jake made my purchase of a new Cadex wheel set a breeze. they went the extra mile to find a difficult to come by HG freebody, got me sorted on the right tires. Shipping was well communicated and super fast.
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January 2023 by Parkflyers RC Hobbies & Toys
One of the BEST service MTB dept in the area. They know what they are doing when fixing, tuning or upgrading a bike because all 3 techs are HARDCORE riders. They know biking ! I have brought my 2021 Giant XTC for a tune up and it rides much better now. I had now idea how to setup my front fork. They took the time to setup for my weight and tune it to precision. Jarred and the crew are very profesional and friendly as well. Will likely pick up a 2023 Anthem XC from them this year. ( if they ever arrive). Highly recommended. This Review is coming from a local business owner who also has a service and repair facility like B3.
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November 2022 by Atara Hakakian
Great customer service. Purchased bikes for a 4 year old and 5 year old over one year ago and so happy with the quality. My sons bike broke a few times as he was leaving it on the street in bad weather and we came in and they fixed it at no charge. Even though my kids are not biking at an advanced level and I could’ve purchase bikes anywhere, it was very much worth coming here. Thank you!
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November 2022 by Rafi Goldberg
I'm always impressed by the great service at this shop. Honest advise, not trying to nickel and dime, they will only do what is necessary. If the friendly staff have extra time they go the extra mile, I always enjoy the cycling tips and knowledge that these guys have to offer.
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November 2022 by Mario Fonseca
I’ve been cycling and purchasing bikes for many years. From the early days when I didn’t know much about bike technology and bike fit, to today where I consider myself to be a pretty savvy and knowledgeable consumer, the experience I had today at B3 bike shops in Howell, NJ was by far the most satisfying I have ever had. And I have been to too many bike shops and have had many “professional” bike fits all along.Jarred, Heraldo and the rest of the team where all incredibly knowledgeable.They were able to pick minute differences in bike fit even without me telling them what I was feeling while riding two distinct bike sizes for example just by looking at me riding. Simple but reveals true expertise. They all rode/race bikes btw. So they understand the athlete needs vs the enthusiast.They all worked as a team to help me out during the process of evaluating getting a new pretty high end road bike. And they did so without chaos, hard selling lines or feeding me BS I actually expect to get in most bike shops these days like telling me that the bike is perfect when I know that is the wrong size, but that’s the one they have in stock.Then Jared took the time to fit me indoors to two different size bikes to really see which one was indeed the best fit!! He is by far the best fitter I’ve ever worked with, ever! Ended up swapping the stem for a different size. No additional charge as one should expect since this is a pretty high end bike- but often is not the case all around.These guys just made my day.Well, going forward my Local Bike Shop is 70 miles away….. but totally worth my time and gas to go there.Thank you so much.
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November 2022 by Jose Goesfast
Best bike shop around. The people there are very personable and take their time helping you get the right bike and gear. I've been going here for years and they've always been able to get me the best bikes from Giant/Specialized/Pinarello. I highly reccomend them to anyone from seasoned veteran bike racer to the beginner.
