Auto Parts in Howell, NJ

“Always great service with a family atmosphere. These are the folks that can fix vehicles considered mild to wild. N they have tons of certifications other shops don’t put in the time or dime to get.”

“Yitz auto body staff went above and beyond expectations when fixing my car. They made the entire process simple and easy and the office staff was a pleasure to work with. My car was done quicker than expected and looked brand new when done. I'm so happy I went,and would recommend them to anyone who asks.”

“Got a couple estimates for my niece’s drivers side door. Joe was able to work with me and make the process as painless as possible. He was reasonably priced, honest about the process, great communication, and efficient. Highly recommend!”

“Darlene at the front desk is so helpful and keeps you updated. Me and my husband, unfornately, needed their services. Both cars came out great. Highly recommend them”

“Update: I went to store tonight 11/5/24 with my new card to process the return and didn’t even need the card. Now I ??‍♂️ the reasoning behind that, was it that the prior associate/the on duty manager didn’t know what they were doing or even not informed things had changed or was it that the company changed their system after I complained! At any rate although that was very frustrating knowing that I possibly didnt need the card all along. The associate tonight processed the return with ease within seconds time and he was very friendly, understanding, professional & a pro at his job, making for me to bump my review back up to five stars. Now, will I shop at any AutoZone again I ??‍♂️ but I think it’s fair to say it’s 50/50! Thank you to the associate working the night of 11/5/24 between 18:00 & 18:05 whom assisted me I greatly appreciate ur professionalism!

Original review:
I’m one that rarely ever complains in fact despite a near bad experience at this same location I had a five star review. Now after my recent bad experience attempting to make a return of which although I had the receipt but misplaced the credit card used for the purchase. I have retracted that review and am now posting a one star one. It really made me become displeased with AutoZone at this point. Nothing to really do with this exact location employees as they are go by the rules and policies. However, as a company in whole AutoZone is no longer a place I will do business with just based on the fact that its owner is apparently greedy as their systems are not updated to modern times. See most retail establishments systems are capable of automatically putting the purchase amount right back to the card without the need of the card. Just saying this is obviously an upgrade of which AutoZone has failed to accomplish yet and again probably as it cost and from greediness its owner doesn’t want to put the money out for system enhancing. As he/she doesn’t realize business is not only about making money it’s also about putting out money so that the business stays a float on modern times and so forth in order to be able to provide the best customer service experience as possible. No fault to the employees here at this AutoZone as they actually are the most understanding kind professional people. It’s just unfortunate they happen to be employees of an horrific company. Besides the fact things I bought here necessarily anit defective but on the other hand the products purchased here have not been of the best quality neither. I had one part of which I bought here of which wasn’t defective so to say but had a slight blemish that caused it fail much sooner than should have, and I am always seeing some type of blemish with most items I buy here so moving forward I will just shop either advanced auto or Napa as although a bit more pricey at least the quality is perfect.”

“I was just in today to test my alternator and associate jonathan was the greatest help I could've gotten walking into that store. Every time I've been in the store john has been happy to answer any questions I've had and help me with whatever I needed to know. I definitely recommend coming to this store to shop with the customer service that is offered. Thanks john ?”