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March 2024 by Jenna Flood
The most beautiful tile store! Highly recommend!
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January 2023 by Kathleen Gonsalves
Darlene is amazing! Love the selections of tile at A Step in Stone. Told Darlene my vision for our kitchen remodel, and she helped us create our vision. Thank you, Darlene.
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January 2022 by Dennis Gutierrez
My wife and I had a bathroom problem leaving us with having to fix a major part of it so we decided to do it all. We called several places and even though it was an extremely small bathroom, Jack and Darlene couldn't have been more attentive. Kudos to them! Highly recommend!
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January 2022 by Matthew Gutierrez
Very helpful. Amazing selection, amazing service. Wouldn’t go anywhere else for tiles!
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May 2021 by S S.
We recently purchased a home in the area. We opted to check out this local store for a bathroom project. After finding out we currently only have a small project, Darlene never once got up or even fully turned her body away from the computer. Our master shower floor needs to be replaced. Darlene kept trying to dissuade us from any projects, first siting the cost. We explained while we didn't want to necessarily embark on a project at the moment, it wasn't something we could ignore. She then said it would be impossible for us to get a contractor; we already have one. Then she told us we were essentially wasting our time if we didn't have a piece of the wall tiling to bring in for comparison. She did start to become slightly more helpful as we were asking about the different options in material, but still we couldn't shake the feeling she was being dismissive of us. My husband and I are young and definitely new to this process but we are blessed to both be doctors and have the resources to update all our bathrooms, however due to this unpleasant experience we won't be spending any money at this store.
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February 2020 by Deborah Leamann
Great selection and professional service. I highly recommend
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November 2019 by Rashmi T.
Recently reached out to Darlene at A Step in Stone for a bathroom remodeling project. We started with a vanity that we bought because we got a great deal for them. We just took one of the vanity drawers to Darlene and asked her to help with the bathroom and shower design. She patiently suggested options and went back and forth with multiple ideas. Also provided us guidance on what wall color would go best with her suggested tiling design. The result turned out to be fabulous. Would go back to her in a heartbeat for our next tiling project. Very creative, helpful, flexible and really friendly. Pictures speak for themselves!
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August 2019 by Jenna Magid
The best selection of tile around! They will help you put the whole look together!Great products & wonderful service.
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April 2019 by K Sarah
Yes, it's a high end store but you get what you pay for. The selection is beautiful. I was looking for simple subway tiles but in a color that large retail stores or online stores don't carry. It cost me double the price but it was still great value and the color was exactly what I was looking for. Plus, Darlene gave me excellent design advice which isn't free these days!
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April 2019 by Charles Merkel
Darlene was great on my last bathroom. I bring in faucets, cabinetry, etc. from other stores to be sure everything works together - size, color, style, design, etc. etc. She gives great input and guidance. I wouldn't redo a Kitchen or Bathroom unless I had Darlene!
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April 2019 by Denise Mignon
The most beautiful tile and best customer service! Have done several bathrooms and my kitchen. Darlene does great design work and Love working with her!
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February 2019 by s quinn
Great tile boutique...darlene and jack are the best!!!
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November 2018 by Sarah K
Yes, it's a high end store but you get what you pay for. The selection is beautiful. I was looking for simple subway tiles but in a color that large retail stores or online stores don't carry. It cost me double the price but it was still great value and the color was exactly what I was looking for. Plus, Darlene gave me excellent design advice which isn't free these days!
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September 2018 by Lucinda Orsini
Really helpful advice from Darlene, highly recommend
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November 2017 by Steve
Great customer service and awesome products
