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“I have been looking around for an auto loan and stopped at this branch. Growing up in dover and dealing with the previous credit union I did not have high expectations for them, but this new bank and management team has been super helpful with the whole process. Nowadays taking time off from work and do paperwork at a bank is super tedious but they did the whole loan in a couple of days via email. I do hope more people would take advantage of the low interest rates from a local credit union before going into big banks with sky-high interest rates. I can't stress how knowledgeable and helpful Yajaira was at the Dover branch. I'm super thankful for all the help and information everyone has given me.”
“I want to say that it’s incredible to be able to get help from a person like Christopher Proano! Always attending with a smile and with a great charisma and all the staff in general is wonderful”
“I wanted to thank Frank who helped open an account for my 16 year old son and recommended Pops for breakfast which is down the street and is a great place to eat.I live in Budd Lake and went to 3 banks there to open an account. They all seem to have layed off so many people that you have to make an appointment to open an account.I have been banking with Provident for 30 years and have never had a problem and the people have always been helpful. I moved and the bank is a bit far away, but I am loyal to people who help me and it has been worth the drive. I thought I'd try a bank closer to home for my son, but they really did not seem interested enough to provide the service that they used too. Provident still does.Frank spent at least a half an hour with us opening the account. I really appreciate his attention. It is what I am used to with Provident.I do most of my stuff online, but it is nice to be able to go into the bank and talk to someone instead of dealing with an AI auto attendant that you normally get when you need to call. Provident still provides in person personal service with a minimal wait and they are nice about it.I highly recommend Provident bank and once again thank Frank.”
“Just received an amazing loan here the staff is unbelievable particularly Lillian who helped me with my loan very friendly very knowledgeable absolutely best bank I've ever dealt with”
“The staff in Denville is warm, friendly, intelligent and graciously helpful. They are a stellar group who love what they do. This shows through every interaction. I love doing my banking with them.”
Closed
32 US-206, Stanhope
Banks
“I had to go to PNC to close out a business account and Daniel was so friendly and helpful. Everything leading up to closing out the account was stressful, so being able to have it taken care of so quickly and easily was a huge relief. The entire staff at this branch was pleasant to work with. I would absolutely recommend coming here if you need to do any banking in person with PNC.”
“I had quick service here and they helped me solve a huge financial problem I had. Jose was a great help and checked with another associate Katie to ensure everything was done properly. I was impressed by how polite Jose was, saying each clients name multiple times and asking how they were doing. I found the service very personable. This branch is further from my home, but I will probably come here again instead of the more local branch.”
11AM - 2PM
240 NJ-10, Succasunna
Banks
“The manager Morales is by far the best manager who is beyond professional and exceptionally accommodating. My favorite TD bank in the entire state. I know good service and customer care. They are on point!”
“Always happy to use this Branch for excellent banking experience. Jessica and Maggie are the best! The Succasunna Branch on Route 10 needs training lessons on how to treat customers.”
“Had to run into TDB on my lunch hour to get a new debit card as my other one was compromised. Not only does TDB give you a new card right on the spot, I had Joel who helped me with it. TDB on 46 in Hackettstown is the best!!”
“Anis and Katelyn are absolutely stellar, along with the rest of the staff. Huge fans of this branch and all they do for my personal and business needs. Could not ask for a better bank and alot of it is due to these exemplary employees!”
“I just wanted to share how helpful a man named Pat is! I had accidentally transferred money into a wrong account and called frantically hoping they could help me reverse it. He went above and beyond to help me. He has called me multiple times with updates as to how he was able to help me get it reversed. I was honestly in shock that he followed up with me because I figured no one would. His customer service is beyond amazing and I just want to thank him for all his help. Pat deserves a raise for his hard work!! Thanks again for all you help Pat!!!”
11AM - 2PM
535 NJ-10, Randolph
Banks
“Chris from TD Bank in Randolph provided excellent customer service. He was friendly and easy to talk to, making the process of setting up my new checking and savings accounts a breeze. Chris even took the time to share his recommendations for the best local restaurants and coffee shops in the area. His personable demeanor and willingness to engage in conversation beyond just banking made the experience truly enjoyable”
“No one at this branch has ever been rude in any way. Everyone here is helpful and polite and has been here for years. I come into the branch every week with my payroll check to deal with them in person because of the great experience!”
Closed
395 NJ-94, Fredon
Banks
“As most TD bank Locations are exactly the same, what I can saw about this location is this: Great people work here that will make your time here more enjoyable and this location tends to not get real busy. For these reasons I give 5 Star rating.”
“Back in Sept. I went to the Dover branch to get a document notarized. This was in order to close out my deceased mother's account. The Wells Fargo Estate Care Dept. had all the required documents but needed this one notarized. The process was complicated by the fact that there was no estate account set-up. I went there expecting to get the notary stamp and continue to wait on the whole drawn out process. I met with Roberto Burga who not only notarized the document but took the time to look further into how to settle the account. He called up the Estate Care Dept. and knew the correct questions to ask in order to get this resolved. He was persistent was able to get approval to process a check to me for my share of the estate. My siblings then just had to go to their branches and contact Roberto who then walked the other branch managers through the process. Both Roberto and the bank clerks were pleasant, helpful and professional. Thank you so much for your help in this matter.”
“I went to the Succasunna location to take care of some banking business for my elderly father. I needed to get a Power of Attorney ASAP and was a bit confused about banking procedures in this regard. The Branch Manager, Jessica Thompson, met with me, explained what needed to be done and referred me to Ruben Caban, to get the necessary paperwork done. Jessica and Ruben were great and addressed all my concerns. Not only were they super efficient, but every manager out there should take lessons on how to deliver customer service from Jessica: polite, gracious, attentive, friendly and reaches out to the customers. A++ JOB!!”
Closed
80 US-206, Stanhope
Banks
“Thank you Linda for your help processing two certified checks last week, despite the computer crashing constantly and creating a bunch of problems for us. Really appreciate your help in a pinch.”
“The security guard Johnnie is the best part of the bank. He always has a big smile and is quick to open the door snd exchange pleasantries. He is an absolute asset to the branch.”
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“I had quick and efficient help from Lillian today and it was a good experience. I also thought it was great that one of the other tellers is bilingual and speaks Spanish which other individuals would find helpful.”