General Lumber True Value is a local hardware store and an integral part of the Hoboken community. Customers describe the team as the best, providing better service and top-notch customer service. They are knowledgeable experts, super friendly, patient, and kind, treating customers like family. The staff takes their time, listens to customers' needs, and offers helpful advice without pushing for unnecessary sales. They are happy to help with everything from building materials and tools to very unique requests, ensuring customers get exactly what they need. Reviews highlight specific experiences where the staff provided quick, expert assistance, such as replacing a car key battery in under ten minutes. They are also patient and helpful in complex situations, offering clear explanations and building customer confidence. This outstanding service makes them stand out as the best hardware shop in the Hoboken and NYC area—a place that is hard to come by nowadays. Customers consistently recommend them to friends and plan to return for any future needs, viewing the business as an elite and essential local resource.
They only sell lumber stuff. It's not a regular hardware store. DNV
July 2025
Most friendly and knowledgeable staff! Thank you Adam for taking the time to show us how to fix our desk drawer with the cam screw replacement. We will be back for sure.
May 2025
The workers are super nice, helped me fixed my stroller didn’t even asked for money. Old school mom and pop shop.
