Citi is a financial services company that provides a variety of products and services, including digital banking, mortgages, personal loans, and credit cards. Many customers have reported positive experiences at the Hoboken branch, particularly highlighting the helpfulness and professionalism of the staff. One customer noted that a complicated issue was resolved efficiently, thanks to a dedicated banker who showed persistence and kindness. Another customer expressed gratitude for the informative assistance received during a phone call, emphasizing the patience and understanding of the employee. Some clients initially hesitated to visit due to low reviews but were pleased to find that new management and staff have improved the service quality. Overall, Citi is recognized for its efficient problem-solving and supportive staff, making banking experiences more manageable and pleasant for customers.
Got an amazingly good service from the branch banker Mr Bonnitto Campbell
November 2023
I learnt more about banking from Personal Banker Bonnito Campbell in an hour, than I have the last 20 years. Great service, from a great gentlemen. Thank you.
October 2023
Super slow service, unless you here just for the counter services. Probably worst experience with citi so far, prepare to spend at least one hour for anything, some reps are missing basic knowledge.
