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September 2024 by Kenan Bilge
Short staffed again. Eight people are waiting. Plus, Dr called in my prescription almost 2 hrs ago, and still not ready.
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November 2023 by Jan Petrie
Your customer service is an abomination in your hillsdale nj store
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November 2023 by M L.
Incompetent, unprofessional, unorganized. This pharmacy had me waiting for hours. Went early in the morning to pick up a prescription, the guy with the red beard said they didnt have it yet, fine, he took my phone number and said i would be contacted as soon as it was ready for pick up. I go home and wait around for TEN HOURS until i finally call, they say oh yea we got that prescription earlier this morning. I get upset asking why I wasn't contacted, the lady hangs up on me. I go in and now I'm not having any of their nonsense, I tell them I've been sick and needing my meds in not the nicest tone, so they take this opportunity to kick me out of the store. Sorry I got upset with you, you had me waiting around all day sick and in pain when you said you would notify me. This place is incompetent, unprofessional, and unorganized. Go elsewhere.
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January 2023 by Google user
12/13/22 called for 2 days - no pick up
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December 2022 by Charles P.
This is the worst of the worst .No sales representatives, one cashier and an inefficient pharmacy. The entire pharmaceutical staff has an attitude due to being overworked. Mistakes are common, check your medications are correct before consumption. The pharmacy was bad before, but since taking over Pascack Pharmacy they have added to the workload diminishing their service further. I switched to their Rivervale store same difference poor service and understaffed.
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December 2022 by CAROL GEHSHAN
12/13/22 called for 2 days - no pick up
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November 2022 by Charles P
Yesterday I Went to pick up a prescription that was originally sent to Pascack pharmacy after they sold out to Walgreens. Walgreens sent 6 messages and as many voicemails that my prescription was ready, so I went to pick it up. After waiting online for 20 minutes I was informed by the pharmacist to have a seat it wasn’t ready and it would be another 5 minutes.. A 1/2 hour later I asked again she told me to please have a seat it would be ready in 5 minutes it wasn’t. I left and came back later in the day and they finally had my prescription. Today a day after this fiasco Walgreens continued to send me voicemails and messages informing me my prescription was ready. The pharmacists are impossible to reach by phone. After the prompts you are informed all pharmacists are busy and will be with you as soon as they can. After being on hold for a few minutes the music stops and someone picks up so it stops ringing and and hang it up again. This process repeats itself over and over no one will answer .This might sound fictional , I assure you it is not.My daughter went there for a test kit and it was $55 and only $30 online so she left. She went to the Walgreens in Rivervale and it was $26 ??? This store is a mismanaged mess and should be reviewed by a district manager and revamped.
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June 2022 by Al Spedone
Terrible pharmacy service. Continue to screw up my prescriptions. Going to move my prescriptions to CVS.
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May 2021 by Charissa Venice
Customer service is terrible
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September 2020 by Roberta Kahn Hanlon
I go here for my flu shot yearly. Great service and clean
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April 2020 by Edward M.
? Very good job at Walgreens in Hillsdale I love the store I love the people that are very friendly I also like the hamburgers are and I also like how to clean the stories I also like the discount for AARP members thank you very much and kudos to you for being open during this academic
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January 2020 by Thomas V.
Very disorganized staff. Poorly laid out store. The place never seems clean. I really wish they could get this location up to par. It would be so convenient to have a real Walgreens in town.
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January 2020 by Carolyn R.
The staff is always helpful. They have a nice selection of products. They look into outages. I am happy with the store and don't want it to close . I shop there weekly for milk, popcorn, vitamins, electrolytes, etc. Lots of candy and holiday items also and discounted after the date of the holiday. Carolyn Rice, westwood, nj
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December 2019 by Rich Zumpano
Large selection of greeting cards and gift cards. They usually have only one cashier open at a time so sometimes the line can be long.
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September 2019 by Christina R.
A store in desperate need for renovation and upgrading. The cashiers are nice and helpful but the store front is tired. Pretty good sales and fast photo service though...
