Walgreens in Hillsborough has received mixed reviews, highlighting both its strengths and weaknesses. Customers have praised certain employees, such as Liv, a pharmacy technician, who went above and beyond to resolve insurance issues and ensure access to medications. Another employee, Nicole, the cheerful cashier, brightened a customer's day and earned compliments for her positive attitude. David F. was noted for his helpfulness in assisting with passport photos, making the process smooth and quick. However, some customers expressed dissatisfaction with the overall performance of the store, describing it as "trash" and noting a lack of care from certain staff members. While the automated refill notifications and polite staff were acknowledged as improvements, the lead pharmacist received criticism for seeming discontent with his job. Overall, while there are dedicated employees making a positive impact, the store itself could benefit from more consistent service and a more favorable atmosphere.
This is a shout out to the employee Tracy, who goes above and beyond, and has the highest quality customer service!
March 2024
cashier did her job very reluctantly. store had alot of empty shelves. cute building easy entrance and exit
January 2024
I’ve never had a problem with this Walgreens and today a pharmacist went above and beyond to straighten out an insurance issue and assured I was able to have my medication.
