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“The staff is beyond helpful, experienced, knowledgeable, and professional. They have helped me so many times over the years. I highly recommend and appreciate them.”
“It's great to find a downtown store like this-old school hardware store. It's a much different experience from shopping at a big box monstrosity. Shop local!”
“Love this place, helped me with a Weber grill accessory, including a test fit of the piece on a same-model grill in the store to make sure I was buying the appropriate piece — can’t do that online or in a box store, and you can’t put a price on how friendly and helpful these folks are.”
“Staff here is always kind, knowledgeable, and helpful. This store sometimes has items you can't find at the giant hardware stores. The Rook Coffee shop next door is a nice bonus.”
“Staff here is always kind, knowledgeable, and helpful. This store sometimes has items you can't find at the giant hardware stores. The Rook Coffee shop next door is a nice bonus.”
“They have a gigantic catalog, I always find something. The service is great, everybody is very knowledgeable & nice. Even ordering by phone or online, they usually get it to you with a couple of days. A month ago I ordered a bunch of exit & fire extinguisher signs, they came from I believe 6 different locations. It took 2 weeks to get everything, nobody perfect. They have a great selection of power tools. They are worth a look.”
“Amazing customer service! Had my broken toilet fixed in no time. I talk to the guy after and he was very nice. His name was Biagio. Should definitely be next in line to be promoted!”
“Builders General is the best! We have a personal rep (Peter) who is always a phone call away for all of our needs. He is the best!! Everyone at the counter is super helpful. We go to all of the Builder General locations depending where our job is and everyone is so pleasant, you can really tell it is a family owned buisness. Builders General takes pride in every sale small or large. They are a well rounded buisness down to even to loading materials and deliveries. (Shout out to Jay in Little Silver- he is super helpful!)”
7:30AM - 5PM
75 Monmouth Rd, Oakhurst
Hardware Stores
“Everything you could ask for in a local hardware store. I have had screens redone here, replacement glass and purchased power equipment here. The experience is light years better than a big box store. Don't sleep on this place these guys are "Aces"!”
“I have fond memories of going here with my Dad when I was a kid. I loved the smell of the place, the chit chat my father would have with the owner. I would always get a gumball out of the gumball machine. I also loved wandering off to look at every item the shelves had.”
“I started doing business (painting) with Joe Barrone of Monmouth Building Center and he definitely made my life easier. They were better priced than surrounding stores and I was able to text him things I would need. For larger orders he would even deliver. On the occasions I have to go into the store, everyone is friendly and helpful.”
“Customer service is outstanding! Representatives are very knowledgable about each and every product they sell, the store is very clean and well stocked. Great place to start your spring refresh!”
“The manager is always friendly and helpful. Knowing what items to select and doing some research is the key to shopping here effectively. I've gotten some great deals for tools and supplies.”
“Competitive pricing, always get the correct materials received on time and undamaged unlike some other local supply houses. Harrison is great and always answers his phone and responds to emails in timely manner. Counter is also great for quick small orders”
6:00 AM - 10:00 PM
118 NJ-35, Eatontown
Hardware Stores
“Ashley, one of the managers, provided me with some of the best customer service I've ever had. She empathetically listened to my month's long battle with Hisense. Because the AC unit stopped working properly one year after purchase, returns are made to the manufacturer. Each time you provide Hisense with what they request, they inform you of something else that needs to be sent in. They never gave me a list and provided me with the documents needed in any of my 5 phone calls or 5 emails. After I gave them everything they requested, they then wanted me to cut the cord to the unit and send them a picture. I was not doing that as the fan still worked. I needed at least that if I was to be without an AC unit in 90 degree heat for a week with my elderly mother. At this point I was exhausted with the situation. I knew Lowes did not take returns on this but I had no where else to turn. I told my story to the first person who picked up at customer service. She was kind and understanding. She then put Ashley, the manager, on. Ashley took ownership of the situation and solved my issue immediately. It is the type of character you would expect from a business owner who understands the thirty thousand foot view of a situation. When I arrived the next day to exchange my unit, Kim, an associate, said with a smile you must be Marie. Everyone was friendly while they got Ashley. I wanted to hug her. To sum it up. Ashley deserves recognition for her leadership. It's further evidenced by the staff she manages.”
“Cheryl who assisted with picking out and ordering window blinds was amazing. She calls, follows up, is courteous and very knowledgable. The solar blinds were installed yesterday and they are perfect thanks to the person she picked out for installation, William. I highly recommend shopping with her if you need window blinds.”
“A good place for your home and yard needs unfortunately some of the items that I was looking for are not stocked
Unfortunately sometimes when you have a question you have to go looking for someone to assist you however the gentleman I found turned out to be the person in every department that I had a question which was very good and thankfully he was able to answer and or guide me through every question.
Good job!!
Lately people don't take pride in there work if they even do it and others who don't want to and think that everything should be handed to them
Forget about customer service but it was refreshing to have someone who actually did their job and was helpful unfortunately I didn't get his name..”
“went into Lowes last week, afternoon, stinking hot, moving slowly ... served by 3 outstanding staff in a row ... Pete in the paints dept brought me right to the product I needed and I felt confident it was the right one, he was smart & funny ... Rich in hardware could not have been more patient and kind and helpful, thought he was finished helping me but then he came back to give me more info after checking with the guys in lumber ... and Jerry at self-checkout was friendly, and gentle, knew what she was doing, it was a pleasure. Kudos to whoever is doing the hiring at Lowes.”
“Cheryl who assisted with picking out and ordering window blinds was amazing. She calls, follows up, is courteous and very knowledgable. The solar blinds were installed yesterday and they are perfect thanks to the person she picked out for installation, William. I highly recommend shopping with her if you need window blinds.”
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“Feed & Seed is a charming pet shop in one of the Jersey Shore's best towns - Highlands! Lots of everyday and specialty items for your pets with good pricing. It's nice to walk into a local spot and not do tons of guesswork on Amazon. Thanks Carolyn for your help!”