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July 2024 by Paige Veta
While this pharmacy is always very busy; the staff is incredibly hard working, helpful, and caring. The pharmacy team is truly always going above and beyond to help customers, even when tough situations arise. I appreciate all they do - 5 stars well earned!
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May 2024 by Kristy k
This pharmacy team is amazing, they have for been unfortunately short staffed and stressed a lot sadly but they still make a huge effort to be happy and helpful with their customers. Jerry is wonderful leader. Ever since he arrived there was such a wonderful shift in the atmosphere there. He's really turned things around in my opinion. They are deserve a bonus, or raise or gifts ; lots and lots of gifts!!! Remember corporate, without people like them on the floor, you'd be nothing. Show your appreciation, they deserve it!!
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May 2024 by Stacy Maxwell
Six-Star Service at Highlands, New Jersey CVS!
I can't say enough wonderful things about the CVS in Highlands, New Jersey! Pharmacist Jerry absolutely deserves a six-star rating for his dedication and helpfulness. He went above and beyond the call of duty to secure medication for us, tirelessly coordinating transfers with another CVS all the way in Connecticut.
Loretta, the lead team tech, was equally fantastic. Professional, friendly, and clearly passionate about her work, she's building a new team that promises to be amazing!
Even under pressure, Jerry and Loretta were the epitome of composure and kindness. They never let on the challenges they might have been facing while ensuring we received exceptional service. (This review is long overdue, but their incredible service stuck with me!)
Thank you, Jerry and Loretta — and the rest of the team members! You're a shining example of what exceptional customer service looks like.
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April 2024 by Stacy M.
Six-Star Service at Highlands, New Jersey CVS! I can't say enough wonderful things about the CVS in Highlands, New Jersey! Pharmacist Jerry absolutely deserves a six-star rating for his dedication and helpfulness. He went above and beyond the call of duty to secure medication for us, tirelessly coordinating transfers with another CVS all the way in Connecticut. Loretta, the lead team tech, was equally fantastic. Professional, friendly, and clearly passionate about her work, she's building a new team that promises to be amazing! Even under pressure, Jerry and Loretta were the epitome of composure and kindness. They never let on the challenges they might have been facing while ensuring we received exceptional service. (This review is long overdue, but their incredible service stuck with me!) Thank you, Jerry and Loretta -- and the rest of the team members! You're a shining example of what exceptional customer service looks like.
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February 2024 by David French
Spend $30 get $10 ExtraBucks reward was not honored, even though I spent over $40 for 2 items. Only the lower priced item was recognized as part of the offer ($13.49), and therefore CVS failed to accept over $30 in purchases. (Never mind the fact the online price given was $36.79 for a knee brace, but in the store it was $46.99!!).EDIT: The manager in the store VERY helpfully short-circuited the whole issue of the $10 ExtraBucks by refunding the cost if the second item ($13.49) which very much compensated me satisfactorily. KUDOS TO CVS!
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December 2023 by Jeffrey Arnaiz
Called for information on pcr test the automated system will not allow you to get someone on the phone so a simple question. Total waste of time.
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September 2023 by Colin Goodall
The staff is fine, the service is fine, the selection is good, the pharmacy and minute clinic are great, BUT the prices are inflated and unreasonable. $15 for face lotion that used to be $12 and is $9.50 on Amazon. Ever since Harman/Face Values closed, prices at CVS have climbed and climbed. I’ll pay $12, but not $15. Hello Amazon.
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August 2023 by Olga Vargas
The place is Very clean and kind worker's
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August 2023 by Lola Dyer
Love my local CVS
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August 2023 by Nicholas Grieco
Made an appointment and things get cancelled in the system one time I drive 20 minutes just to have everything Be closed when I was promised someone would be there
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August 2023 by Terri Hennessy
Highlands, NJ CVS is awesome! They have wonderful customer service. Friendly and helpful!
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July 2023 by Peter Casbar
Incompetent and literally the worst pharmacy I’ve ever experienced. Consistently making mistakes and rude employees. Never accurate! Do yourself a favor and use a different pharmacy!
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July 2023 by Claire K.
Much, much, MUCH improved pharmacy staff!!! The pharmacists and Minute Clinic docs have always been really great (patient, knowledgeable, friendly) but for years, have had very frustrating experiences with the pharmacy techs at this CVS. Seems they've made some really good new hires.
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June 2023 by Rich Huang
I hate to come this store to get some medicine, I come from local ,want to support local businesses! I love CVS but not this location in highlands..But the fat lady who is the store supervisor has terrible service and so rude, refuse to help customer get the right stuff, unwilling to told me to find by myself. This is the second time happened…I felt so bad leaving the storeNever ever come back here again!
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May 2023 by Victoria Rodriguez
Come here a lot, never have issues & the staff is very nice
