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March 2024 by Yhosep Barba
Worst service ever. The lady was rude and didn’t help at all.
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March 2024 by Lpez Hevelyn
The worst of all the emails!! The old, rude, useless, and racist employees are only there for decoration.
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March 2024 by Abolfazl Sodagartojgi
Extremely rude workers, I would never go back again!
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March 2024 by Jose R Sibaja
The front desk employees are disrespectful, with no intention to help, nor provide any assistance if you have any questions. In many instances, I have witness how rude they are to other customers, specially anyone who is a minority (one of the employees being a minority herself). I have experience their lack of ethical behavior towards work, specially as a government employee, ill-mannered and discourteous. Last but not least, even if you have your package mark as “fragile”, they just throw is it didn’t matter. I have out multiple complaint to the USPS but no answers so far.
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February 2024 by Germán Palomares
I lived in Highland Park for 4 years. The same staff, who are beyond disrespectful, incompetent, and really, really rude. If this were the private sector, these people would have been fired a long time ago. It is ridiculous.
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December 2023 by Charlie M
This place is a horror show! Increadabely rude and incompetent workers. I guess what they say is true, you really can't get fired from the post office! No wonder why the post office is set to lose 6.5 billion dollars this year alone! It's because of employees like this! Plus, every time I go in there I am informed that "we don't have change." Really??? Not sure why, but there is a bank right next door if need be! Unbelievable!
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December 2023 by Anthony Patti
This is the most pathetic post office in the state! I constantly get the wrong mail delivered to my house, find lost mail on the sidewalk, or the mailman is too dam lazy to take my outgoing letters, but will drop incoming mail in front of it!. The clerks are rude and clueless when you ask for assistance. I recently missed a certified mail delivery, and requested a redelivery for the next day. Nothing came! Upon me having to drive there and ask why it wasn't delivered, it was laying in the back room somewhere. The whole place is poorly lit, sloppy, messy and a total embarrassment to the Postal Service!
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December 2023 by Jenna E
I rarely write bad reviews - but the staff was very rude and very unhelpful. They would rather humiliate you in front of the other customers than actually help recommend a solution. Worth going out of your way to another location if you are able to avoid it.
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December 2023 by Barry Kegeles
Even one star is too much. Both post office employees are rude and nasty. The service is HORRIBLE and unacceptable!!!!!!!!!!!
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September 2023 by xin (they, he)
Thank you to the patient lady (older, with long grey curly-ish hair) on a Friday late afternoon for letting me take my time to thoroughly assemble my passport renewal items to mail.
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August 2023 by Ted Dasher
I went there around 8:10am in the Saturday morning. The elderly lady with curly hair and glasses was extremely rude. She doesn’t know how to speak with customers and was not helpful at all. I could not receive my package. Moreover she refused to explain what ID I should bring. Terrible experience. Don’t go to this place.
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July 2023 by Kanishka Haidary
Rude staff and bad service !Both ladies they are extremely rude and nonsense specially the older one with glassesIf I could give 0 star I would.Hopefully USPS management view all these bad reviews about Highland Park post office and definitely make a decision.Not recommended at all.
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June 2023 by Meghan McCarty
The two female staff members are very nice and helpful
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June 2023 by Betsey Kernan
Easy parking in the lot behind the post office. The woman who waited on me today was exceptionally polite and professional, and very quick.
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May 2023 by JustEdgar
Lady didn’t want to give me my package even though i had more than plenty of proof it was mine.
