-
November 2023 by milton cox
Steve is a very personable, honest manager with integrity and focus on his customers. Ken is a A+ top notch mechanic. I trust them completely! I won't go anywhere else.
-
November 2023 by Doug Totten
I’ve been using Fbn auto service for about 12 years until last August when I moved out of the area and started using someone else I had a bad experience with someone else so now I travel an hour back to Fbn to have my car serviced and any issues it has I highly recommend Fbn !!!!
-
September 2023 by Sean Matz
This is customer service done right. Steve is a straight shooter with an approachable demeanor. FBN auto is a customer centric business, and they do a great job.Service: Auto brake replacement
-
August 2023 by Jacqueline Totten
A family member has been taking their car to this Auto Repair shop for the past 7-8 years and has been very happy with the service. They moved out of the area and their car needed servicing so they took it to a repair shop near their new home near Toms River. The place told them they needed 4 new struts, a swayer, wheel alignment, estimate was $2380. So, instead he took the car to his reliable dealer (FBN Auto Service) over an hour away. They checked out the car and found all he needed was new brakes (front and back). $695. FBN Auto Service provides Honest Reliable Quality Auto Repair and Servicing.
-
March 2023 by Phil Forti
You could not go to a more courteous and professional place. Whether you want to purchase a car or have your car repaired.
-
February 2023 by Virginia Lowry
Today I took a vehicle to FBN auto service, without an appointment, and asked them to look it over for me as I was thinking of purchasing the vehicle. I waited a few minutes and they then took the car for a ride and then placed it on their lift to inspect it. They gave me their opinion on the vehicle and I found them to be honest and respected their opinion. Steven was the nicest, friendliest man and I appreciated his honesty. I know of a few people in Edison who purchased a car from FBN and have been very pleased with the cars they bought. I will be using their auto service from now on and I will continue to look at cars on their lot till I find one that I like.Services: Vehicle safety inspection
-
February 2023 by Harmony leon school
I was in a car accident with my cousin and the steering wheel locked which caused us to get into a car accident and FBN auto refused to honor the warranty they guaranteed her. She had just got this car! I would never recommend this to friends families not even my enemies! They almost took my life and my future!
-
January 2023 by William Saez
My daughter purchased a vehicle with a warranty from this establishment. This company failed to honor the warranty and fix the vehicle. A representative "Jeff" was completely "unprofessional" in his dealings with me. It is my own opinion that I will NOT be referring or recommending this dealership to my friends or other family members. This opinion is that of my own accord and should be understood in that manner.
-
January 2023 by Diego Damian
I just got my car (Ford Focus) fixed a week ago and its working great! They took less than 1 day to solve my car problem. Thanks Steve and his team!
-
January 2023 by Robin
Great, reliable service! Steven is the best. I’ve had service performed on all of my vehicles for the past 25 years. Highly recommend.Service: General repairs & maintenance
-
January 2023 by pat d
Have been using FBN for service for over 20 years. I have never had an issue. Steven never up sells you and they stand behind their work.Service: General repairs & maintenance
-
January 2023 by Michael Zimmerman
I have used them for several years Steve and his mechanics have always gotten my car repaired in a reasonable time for a reasonable price
-
January 2023 by April April
This is completely unprofessional.They also sold me a completely unsafe car. And now refuse to own up to selling a car with problems with it.
-
January 2023 by Anastasia Saez
After me driving the car for 2000 the control arm failed and if that would have happened to me on the highway I would have been seriously injured when I talk to my mechanic and the tow truck driver they even said this damage was from a car getting told incorrectly and when I got my vehicle I have never gotten it towed for the 6 weeks I've had it so you guys should be honoring your warranty for selling a car that could have gotten me seriously injured
-
December 2022 by Samantha Estaba
I bought a car in November recently I took the car back due to an issuewith the bad power steering only a month later. This dealership Is refusing to honor the warranty that they sold to me and fix this faulty piece. Furthermore, this power steering issue caused me to get into a car accident. The power steering locked as I was making a turn on a residential street. Yet still with accident report naming the power steering issue as the cause of the accident they are still refusing to resolve the issue. Don't buy from them, they advertise a warranty they refuse to honor. I could have gotten seriously injured if the power steering locked on the highway.
