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January 2024 by Melissa E.
I am beyond impressed with my refurbished tredmill I purchased from A.E.S. Fitness. Adam, Chris, & Will have exceeded my expectations when it comes to their customer service & knowledge of their equipment. Their staff really does go above & beyond to make sure the customer is satisfied. I will continue to refer friends & family to this company. Thank you so much!
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December 2023 by Ken
I took delivery of a 7 series commercial Precor treadmill from AES in Nov of 2023. Adam was extremely communicative during the purchasing /delivery process and shipped the treadmill to his local warehouse so I could test it. Price was reasonable for a slightly used commercial grade treadmill. He even changed the belt and decking prior to delivery. His delivery team showed up early and did a great job navigating the treadmill to the basement. Adam stands by what he sells and I will be using them again. Overall great experience and I would highly recommend them.
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December 2023 by Daniel Brockdorf
There’s a reason it’s all 5 stars for them, it’s because they truly are a great company. My machine is performing as expected after a couple of years of issues with multiple other companies and machines. Communication is easy with them and there’s no hard sales approach and Adam shares facts about the equipment, not sales pitches. Delivery was super fast and very easy to scheduled as well (had the machine within days). Thank you so much for solving my home gym nightmare.
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November 2023 by Beth Ellis
I contacted Adam to ask whether he could get parts for a used treadmill I was gifted. He told me he that could get parts for that particular model.I scheduled a maintenance call. The person who came was professional and pleasant. He seemed to know what he was doing. He said he would look up the price of a new belt and get back to me with an estimate to do the work.After waiting for over a week, I called. Adam told me he could not get parts for the machine. He said he didn’t remember our conversation, but insisted he always tells people he may not be able to get parts or fix the problem. (he did not). He instead pushed to sell me a new treadmill.I calmly asked for a refund for the service call (and would have been happy with a partial refund) and he became loud, yelling at me that he never said what I remember him saying. When I told him that I never would have paid over $230 for a maintenance call had he not verbally confirmed that he had parts, he talked over me and continued his tirade.I thought it might be helpful to people considering his services to know that his temperament was nasty, unprofessional and not a good reflection of this business.
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August 2023 by Steven Pringle
Hydrow contacted AES to make the repair on my rower. AES contacted me and set up an appointment date. The tech’s name was Chris. He was on time, and very knowledgeable about the equipment He was working on. 30 to 45 minutes later he called me down to test the unit. It was perfect. the last time I had a Hydrow Repair, AES was not the company who came out. That other company could not fix the hydrow in three trips so I ended up with a new rower which was great but it took a long time in interactions. If I ever have another problem I’m going to request AES and Chris specifically. All in all, Hydrow takes care of their equipment when it’s yours. I’ll give them five stars too.
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July 2023 by Robin Moscato
Excellent experience with AES Fitness. Adam was accommodating with my schedule, and I got a great refurbished machine that works perfectly at a very good price. Delivery went smoothly. He removed my old machine and set up the new one with no problems. I would definitely recommend him. He is a hard working honest guy with a good business.
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July 2023 by Robert Peterson
AES responded promptly to our service request and did a top-notch repair. The technician was very courteous, professional, and knowledgeable, and knew our machine, and quickly repaired it to our complete satisfaction. we would highly recommend AES to anyone who needs professional top quality service.
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June 2023 by David Hodgson
After trying a few other places to no avail, I called A.E.S and Adam said he could send someone out to look at my ailing, older model StairMaster in a few days. Technician Carlos arrived and got it back to perfect working order at a reasonable price, with no service contract (which is required by many other places). I will definitely call A.E.S. for further repairs in the future.
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May 2023 by John Marcelino
I was put in touch with Adam from A.E.S. Fitness by a local gym owner that I was purchasing an elliptical from. I needed the elliptical moved from the gym to the basement of my house. Well before the move, Adam was in contact with me via text (easiest for me) & had the foresight to request videos of the entrance ways to the basement (from garage or front door). Great communication.Adam & Chris met me at the gym, loaded the elliptical into their truck, and met me at my house. There, they dissembled the arms so it could get down the basement stairs - which was not easy. They did a great job in getting the elliptical where we wanted it without mess nor damage, and were courteous and respectful of my time. The charge for the move was also very reasonable.If the need ever arises, I would definitely work with Adam from A.E.S. fitness again!
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May 2023 by Dave Minetti
Adam and his team serviced my functional trainer which now operates like new. I was in the market for a Treadmill and ended up buying a Life Fitness 95t Treadmill from him. Adam's team delivered and assembled the Treadmill seamlessly. Great communication, great service, highly recommended for both equipment servicing and equipment needs.
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April 2023 by Angela Mitchell
AES technicians came to my home to repair my equipment. I honestly had no idea how complicated the inside of my machine was and all the parts. The technicians were very knowledgeable, professional and delivered result timely. I was very pleased with the results. I definitely recommend them!!! By. Angela Mitchell.
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March 2023 by Sarah Henderson
Had a wonderful experience with Adam and his team. Easy to reach via email, answered all my questions and worked with me to prepare for the service call. Team called ahead to confirm timing for the day, showed up and did a fast and thorough job bringing my machine back from the dead. Would absolutely use again and recommend.
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March 2023 by lisa braude
We brought in a Precor elliptical from out of town . It had been disassembled, and required reassembly. Adam quoted us a fair price . We made an appointment and his Technician Carlos arrived on time . He put together the machine in less than 1 hour . He subsequently made sure the machine was running well. He also made sure that is was stable on the basement floor.The job was done neatly professionally and we were very pleased with the result .We would highly recommend A.E.S. for your needs .Great job,Thank youThe Braude’s
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March 2023 by dara price
I've used AES to move and purchase exercise equipment since 2014.They're always professional, courteous, and reliable. I can't imagine calling anyone else.
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December 2022 by Evan Korth
I rented a stair mill from aes for some training. They delivered it and removed it exactly as scheduled. Only one time did the machine malfunction during the lease and they serviced it promptly and professionally. Adam had a technician come with one business day of me reporting the issue. Carlos was the technician and he was able to troubleshoot the issue quickly (it was dust on a sensor). I did not have another problem for the rest of the lease term. If I ever need to train for another trip I would definitely rent from them again. The machine and their service were top notch.
