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June 2024 by Aaron Block
Charlie, Christy and team are terrific. From my experience this year, they know how to design, they listen well, make great cabinets (both custom and semi-custom), have a deep bench of experienced installers. Perhaps most importantly, they were super responsive to emails/calls/issues throughout the process. I can't recommend them enough.
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March 2024 by nisarg vaidya
If you want a renowned kitchen, then you want Charlie and Home Supply.
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February 2024 by dan morley
A complete kitchen, bathroom and laundry room 6 years ago have lasted beautifully. Charlie and the team did great job budgeting, designing and installing the project.
2nd project for new front door was adversely affected by Covid but not their fault. Bll Dunn hhaned the project personally. Worth the time, wait and money. Beautiful project.
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January 2024 by Michaela P.
This review is strictly based on working with the design team there. Met with Mark to go through my expectations and needs for our kitchen renovation. It only took him one visit at our home to put the plans together. When I came into the showroom to meet with him, I was blown away. He literally took all my ideas and was able to put it down on paper using the existing footprint of our kitchen. He has an eye and this was an effortless approach. For a small fee, I can purchase the plans or use their cabinets and products, and it will be built into the price.
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December 2023 by Terry Hughes
We are very happy with the entire process of replacing our front door. The showroom in Hawthorne has a wide selection, and Garry was very helpful in narrowing down the selection. He came out to measure and you could tell he knew his business. Once ordered, they kept us apprised of the projected installation dates. The installer, Victor, was outstanding. Very neat and thorough. We highly recommend.
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December 2023 by Terry H.
We are very happy with our new front door. Garry Sweetman explained the differences in various doors in their showroom and guided us to our selection. He came out and measured, and kept us apprised of each step in the process. Victor, the installer, was amazing. I highly recommend.
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April 2023 by Fer S.
We used Home Supply for our recent kitchen renovation and Charlie did our plans. We have high ceilings and not a lot of natural light in the kitchen so it was rather difficult to get it all to work and look nice. Install was an amazing process with loads of boxes and Pete dedicated to get everything to work properly. We think we got a very nice and functional kitchen as we love to cook and can't wait to get in and use it.
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July 2022 by sondra levine
I went in looking for a new front door and hardware. George, who works there, helped me look , showing me different doors, styles and colors and features of the doors. We then looked at locks and handles. He was very knowledgeable and I was extremely pleased.
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May 2022 by nicole r.
They are inundated and cannot provide customer service or viable schedules. There were issues at every step: Kitchen cabinet delivery date changed after my old kitchen was demo'ed, leaving me with a shelled kitchen and no progress for a full month. When cabinets were delivered, there were pieces missing. When a piece arrived damaged, I waited a full 10 weeks for replacement and had to constantly nag for updates as the delivery dates blew by. If you must use, accept dates promised as a rough estimate. Staff is really nice but seemingly underwater.
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April 2022 by Jessica G.
They gave me a start date for my kitchen then called the day of to change it. Of course at that point I had already emptied out my entire kitchen! They are completely over booked and disorganized. I ordered my cabinets in November 2021 and they still don't have have them in and we are in mid April. Because of their disorganization I will now be without a kitchen for 2 months and I have 3 small kids. Do not use!!!!
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March 2022 by Anthony M.
If there was possible to post a review with a negative number I'd give this business a minus 10. Having spent the better part of two years waiting for them to execute on window and cabinet installations I can tell you that they are the worst performing company Ive dealt with in 50 years. Understanding that Covid has caused supply chain delays and confusion, and having been a business owner myself for over 40 years, I can say that there is no excuse for lack of communication, failure to follow up on commitments and appointments when made, and no conceivable reason for lack of concern for the inconvenience caused to customers by this terrible execution of their business. Total lack of leadership and an obvious "f... you" attitude. Stay away from this bunch of idiots. Not worth the aggravation. I'd go on but the details of our experiences would take pages to recount. Stay away.
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January 2022 by Harout M.
Kitchen cabinets five years later showing terrible signs of wear. Not exactly quality materials.
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July 2021 by Matthew Rauch
Unfortunately, we had a very bad experience with Home Supply. They were about 3 or 4 months late delivery our order, and when they did, everything was broken. It's been a hassle getting in touch with them to get things fixed. Avoid at all costs, there are many other better lumberyards out there.
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June 2021 by Debbie M.
* HOME SUPPLY LUMBER COMPANY NOT THE WINDOW AND DOOR I purchased a bathroom vanity from home supply lumber company in September but it was in the box until January. When it was installed we noticed the edges didn't have a good paint job, you could see the wood. Contacted the store on Jan.25 and spoke to Rob the repair person. He said to send him a picture of the drawers and that he was going on vacation the next week but will call the manufacturer when he gets back. I waited until February 25th and asked if he heard anything he said he was very busy and promised to put my paper on top and get something going by the weekend. Decided to call him on March 14th he said that he got new doors for the vanity and they were coming in tomorrow and he would send a repair man to repair the vanity. Well it is know June 17th and never heard anything from them again, so I decided to forget about the problem. The vanity was $900.00 and something, I could have gotten one a Home Depot cheaper. Very bad service I guess they only care about big purchases.
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January 2021 by B Rock
Was able to order and get a door way sooner then any other vendor. Also a better price. People in the shop were very friendly and helped me out.
